Samsung S27B970D User Manual Ver.1.0 (English) - Page 66
Responsibility for the Pay Service, Cost to Customers
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Appendix ANGOLA BOTSWANA CAMEROON COTE D' IVOIRE GHANA KENYA NAMIBIA NIGERIA SENEGAL SOUTH AFRICA TANZANIA UGANDA ZAMBIA AFRICA 91-726-7864 0800-726-000 7095- 0077 8000 0077 0800-10077 0302-200077 0800 724 000 8197267864 0800-726-7864 800-00-0077 0860-SAMSUNG (726-7864) 0685 88 99 00 0800 300 300 211350370 http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com http://www.samsung.com Responsibility for the Pay Service (Cost to Customers) NOTE When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. • I f a service technician gives instructions on how to use product or simply adjusts options without disassembling product. • I f a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.). • I f a product is reinstalled or devices are connected additionally after installing the purchased product for the first time. • I f a product is reinstalled to move to a different spot or to move to a different house. • I f customer requests instructions on how to use because of another company's product. • I f customer requests instructions on how to use the network or another company's program. • I f customer requests software installation and setup for the product. • I f a service technician removes/cleans dusts or foreign materials inside of the product. • I f customer requests an installation additionally after purchasing a product through home-shopping or online. A Product damage caused by customer's fault Product damage caused by customer's mishandling or wrong repair If a product damage is caused by; • e xternal impact or drop. • u se of supplies or separately sold product unspecified by Samsung. • r epair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.. • r emodeling or repairing the product by customer. • u sing it with incorrect voltage or non-authorised electrical connections. • n ot following the "cautions" in User Manual. 66