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Samsung SCX 4828FN User Manual (ENGLISH) - Page 76

Common PostScript problems (SCX-4x28 Series only), Common Windows problems, PROBLEM, POSSIBLE, CAUSE - driver windows 8

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CONDITION SUGGESTED SOLUTIONS Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. For details about paper settings, see page 31. Common PostScript problems (SCX-4x28 Series only) The following situations are PS language specific and may occur when several printer languages are being used. To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section PROBLEM POSSIBLE CAUSE SOLUTION PostScript file cannot be printed. The PostScript • Install the PostScript driver, driver may not be installed correctly. referring to Software section. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. "Limit Check Error" message appears. The print job was too complex. You might need to reduce the complexity of the page or install more memory. A PostScript The print job may error page prints. not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver. The printer driver has not been configured to recognize the optional tray. Open the PostScript driver properties, select the Device Settings tab, and set the Tray option of the Installable Options section to Installed. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in Use" message appears during installation. Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. Close all other applications, reboot Windows and try printing again. "Fail To Print", "A printer timeout error occurred." messages appear. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has been completed, check the connection and/or whether an error has occurred. Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages. 76 _Troubleshooting

Section	Page
Features of your new laser product	2
Safety information	5
Contents	13
Introduction	17
Printer overview	17
Front view	17
Rear view	17
Control panel overview	18
Understanding the Status LED	19
Menu overview	20
Supplied software	21
Printer driver features	21
Printer driver	21
PostScript driver (SCX-4x28 Series only)	21
Getting started	22
Setting up the hardware	22
System requirements	23
Windows	23
Macintosh	23
Linux	23
Setting up the network	24
Supported operating systems	24
Configuring network protocol via the machine	24
Using SetIP program	25
Installing the software	25
Machine's basic settings	26
Altitude adjustment	26
Changing the display language	26
Setting the date and time	27
Changing the clock mode	27
Changing the default mode	27
Setting sounds	27
Entering characters using the number keypad	27
Using the save modes	28
Setting print job timeout	28
Changing the font setting	29
Loading originals and print media	30
Loading originals	30
On the scanner glass	30
In the ADF	30
Selecting print media	31
Specifications on print media	32
Media sizes supported in each mode	33
Guidelines for special print media	33
Changing the size of the paper in the paper tray	34
Loading paper	34
Loading paper in the tray 1 or optional tray	34
Printing on special print materials	35
Adjusting the output support	36
Stacking papers firmly	36
Setting the paper size and type	36
Copying	37
Selecting the paper tray	37
Copying	37
Changing the settings for each copy	37
Darkness	37
Original Type	37
Reduced or enlarged copy	37
Changing the default copy settings	38
ID card copying	38
Using special copy features	38
Collation	38
2-up or 4-up copying	39
Poster copying	39
Clone copying	39
Adjusting background images	39
Printing on both sides of paper	40
Setting copy timeout	40
Scanning	41
Scanning basics	41
Scanning from the control panel	41
Scanning to application programs	41
Setting scan information in Samsung Scan Manager.	42
Scanning by a network connection	42
Preparing for network scanning	42
Scanning to Email	43
Changing the settings for each scan job	43
Changing the default scan settings	43
Setting up Address Book	43
Registering speed email numbers	43
Configuring group email numbers	43
Using Address Book entries	44
Searching Address Book for an entry	44
Printing Address Book	44
Basic printing	45
Printing a document	45
Canceling a print job	45
Faxing	46
Sending a fax	46
Setting the fax header	46
Adjusting the document settings	46
Sending a fax automatically	47
Sending a fax manually	47
Confirming a transmission	47
Automatic redialing	47
Redialing the last number	47
Receiving a fax	47
Selecting the paper tray	47
Changing receiving modes	47
Receiving automatically in Fax mode	48
Receiving manually in Tel mode	48
Receiving manually using an extension telephone	48
Receiving automatically in Ans/Fax mode	48
Receiving faxes using DRPD mode	48
Receiving in secure receiving mode	48
Activating secure receiving mode	49
Receiving faxes in memory	49
Other ways to fax	49
Sending a fax to multiple destinations	49
Sending a delayed fax	49
Sending a priority fax	50
Forwarding faxes	50
Fax setup	51
Changing the fax setup options	51
Changing the default document settings	52
Printing sent fax report automatically	52
Setting up Address Book	52
Using USB flash memory (SCX-4x28 Series only)	54
About USB memory	54
Plugging in a USB memory device	54
Scanning to a USB memory device	54
Scanning	54
Customizing Scan to USB	55
Printing from a USB memory device	55
To print a document from a USB memory device:	55
Backing up data	55
Backing up data	55
Restoring data	55
Managing USB memory	56
Deleting an image file	56
Formatting a USB memory device	56
Viewing the USB memory status	56
Maintenance	57
Printing reports	57
Printing a report	57
Clearing memory	58
Cleaning your machine	58
Cleaning the outside	58
Cleaning the inside	58
Cleaning the scan unit	59
Maintaining the cartridge	60
Toner cartridge storage	60
Handling instructions	60
Use of non-Samsung and refilled toner cartridge	60
Estimated cartridge life	60
Redistributing toner	60
Replacing the toner cartridge	61
Clearing the Toner Empty message	62
Maintenance parts	62
Checking replaceables	62
Replacing the ADF rubber pad	62
Managing your machine from the website	63
To access SyncThru™ Web Service:	63
Checking the machine’s serial number	63
Troubleshooting	64
Tips for avoiding paper jams	64
Clearing document jams	64
Input Misfeed	64
Exit misfeed	65
Roller misfeed	65
Clearing paper jams	65
In the paper feed area	65
In the manual tray	66
In the toner cartridge area	66
In the paper exit area	66
In the duplex unit area	66
In the optional tray	67
Understanding display messages	68
Solving other problems	70
Paper feeding	70
Printing problems	71
Printing quality problems	72
Copying problems	74
Scanning problems	75
Fax problems	75
Common PostScript problems (SCX-4x28 Series only)	76
Common Windows problems	76
Common Linux problems	77
Common Macintosh problems	79
Ordering supplies and accessories	80
Supplies	80
Accessories	80
How to purchase	80
Installing accessories	81
Precautions to take when installing accessories	81
Upgrading a memory module	81
Installing a memory module	81
Activating the added memory in the PS printer properties	82
Specifications	83
General specifications	83
Printer specifications	84
Scanner specifications	84
Copier specifications	85
Facsimile specifications	85
Glossary	86
Index	90
Contact SAMSUNG worldwide	92
Software section	96
Software section Contents	97
Installing Printer Software in Windows	101
Installing Printer Software	101
Installing Software for Local Printing	101
Installing Software for Network Printing	104
Reinstalling Printer Software	107
Removing Printer Software	108
Basic Printing	109
Printing a Document	109
Printing to a file (PRN)	110
Printer Settings	110
Layout Tab	111
Paper Tab	111
Graphics Tab	112
Extras Tab	113
About Tab	114
Printer Tab	114
Using a Favorite Setting	114
Using Help	114
Advanced Printing	115
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	115
Printing Posters	116
Printing Booklets	116
Printing on Both Sides of Paper	117
Printing a Reduced or Enlarged Document	117
Fitting Your Document to a Selected Paper Size	117
Using Watermarks	118
Using an Existing Watermark	118
Creating a Watermark	118
Editing a Watermark	118
Deleting a Watermark	118
Using Overlays	119
What is an Overlay?	119
Creating a New Page Overlay	119
Using a Page Overlay	119
Deleting a Page Overlay	119
Using Windows PostScript Driver (SCX- 4x28 Series)	120
Printer Settings	120
Advanced	120
Using Help	120
Using Direct Printing Utility (SCX-4x28 Series)	121
Overview Direct Printing Utility	121
Printing	121
From the Direct Printing Utility window	121
Using the shortcut icon	121
Using the right-click menu	121
Sharing the Printer Locally	122
Setting Up a Host Computer	122
Setting Up a Client Computer	122
Scanning	123
Scanning Using Samsung SmarThru Office	123
Using Samsung SmarThru Office	123
Uninstalling Samsung SmarThru Office	124
Using Onscreen Help File	124
Scanning Process with TWAIN- enabled Software	124
Scanning Using the WIA Driver	125
Windows XP	125
Windows Vista	125
Windows 7	125
Using Smart Panel	126
Understanding Smart Panel	126
Opening the Troubleshooting Guide	127
Using Printer Settings Utility	127
Using Onscreen Help File	127
Changing the Smart Panel Program Settings	127
Using Your Printer in Linux	128
Getting Started	128
Installing the Unified Linux Driver	128
Installing the Unified Linux Driver	128
Uninstalling the Unified Linux Driver	129
Using the Unified Driver Configurator	130
Opening the Unified Driver Configurator	130
Printers Configuration	130
Scanners Configuration	131
Ports Configuration	131
Configuring Printer Properties	132
Printing a Document	132
Printing from Applications	132
Printing Files	133
Scanning a Document	133
Using the Image Manager	134
Using Your Printer with a Macintosh	136
Installing Software	136
Setting Up the Printer	137
For a Network-connected	137
For a USB-connected	137
Printing	138
Printing a Document	138
Changing Printer Settings	138
Printing Multiple Pages on One Sheet of Paper	140
Duplex Printing	140
Scanning	141
Scanning with USB	141
Software section Index	142
A	142
B	142
C	142
D	142
E	142
F	142
G	142
H	142
I	142
L	142
M	142
N	142
O	142
P	142
R	142
S	143
T	143
U	143