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Samsung SL-M2070W User Manual Ver.1.0 (English) - Page 96

Understanding display messages

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Understanding display messages Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear depending on the model and options installed. • [error number] indicates the error number. 6 Paper Jam-related messages Message Document jam. Remove jam Jam or empty Door open&close Paper Jam inside machine Meaning The loaded original document has jammed in the document feeder. • Paper has jammed in the paper feed area. • There is no paper in tray. Paper has jammed in the inside machine. Suggested solutions Clear the jam (see "Clearing original document jams" on page 3). • Clear the jam (see "In tray" on page 8). • Load paper in tray (see "Loading paper in the tray" on page 37). Clear the jam (see "Inside the machine" on page 9). 4. Troubleshooting 96

Section	Page
Basic	1
User’s Guide	1
This guide provides information concerning the installation, basic operation and troubleshooting on windows.	1
This guide provides information concerning the installation, basic operation and troubleshooting on windows.	1
Advanced	1
Advanced	1
This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments.	1
Some features may not be available depending on models or countries.	1
1. Introduction	2
1. Introduction	2
This chapter provides information you need to know before using the machine.	2
• Key benefits 2	2
• Key benefits 2	2
• Key benefits 2	2
• Key benefits 2	2
• Key benefits 2	2
• Features by models 4	2
• Features by models 4	2
• Features by models 4	2
• Useful to know 9	2
• Useful to know 9	2
• Useful to know 9	2
• About this user’s guide 10	2
• About this user’s guide 10	2
• About this user’s guide 10	2
• Safety information 11	2
• Safety information 11	2
• Safety information 11	2
• Machine overview 16	2
• Machine overview 16	2
• Machine overview 16	2
• Control panel overview 20	2
• Control panel overview 20	2
• Control panel overview 20	2
• Turning on the machine 24	2
• Turning on the machine 24	2
• Turning on the machine 24	2
• Installing the driver locally 25	2
• Installing the driver locally 25	2
• Installing the driver locally 25	2
• Reinstalling the driver 26	2
• Reinstalling the driver 26	2
• Reinstalling the driver 26	2
featuresKey benefits	3
featuresKey benefits	3
features	3
Environmentally friendly	3
Environmentally friendly	3
<GRAPHIC>	3
<GRAPHIC>	3
<GRAPHIC>	3
• To save toner and paper, this machine supports Eco feature (see	3
• To save toner and paper, this machine supports Eco feature (see	3
\	3
• To save paper, you can print multiple pages on one single sheet of paper (see	3
• To save paper, you can print multiple pages on one single sheet of paper (see	3
\	3
• To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see	3
• To save paper, you can print on both sides of the paper (double-sided printing) (Manual) (see	3
\	3
• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.	3
• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.	3
• We recommend using recycled paper for saving energy.	3
• We recommend using recycled paper for saving energy.	3
Fast high resolution printing	3
Fast high resolution printing	3
<GRAPHIC>	3
<GRAPHIC>	3
<GRAPHIC>	3
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.	3
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.	3
• Fast, on-demand printing.	3
• Fast, on-demand printing.	3
- M207x series	3
- M207x series	3
- M207x series	3
- M207x series	3
▪ For single-side printing, 20 ppm (A4) or 21 ppm (Letter).	3
▪ For single-side printing, 20 ppm (A4) or 21 ppm (Letter).	3
▪ For single-side printing, 20 ppm (A4) or 21 ppm (Letter).	3
- M2074 series	3
- M2074 series	3
- M2074 series	3
- M2074 series	3
▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter).	3
▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter).	3
▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter).	3
Convenience	3
Convenience	3
<GRAPHIC>	3
<GRAPHIC>	3
<GRAPHIC>	3
• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see	3
• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see	3
\	3
• Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see	3
• Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see	3
\	3
• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see	4
• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program (see	4
\	4
• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.	4
• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.	4
• Smart Update	4
• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.	4
• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.	4
Wide range of functionality and application support	4
Wide range of functionality and application support	4
<GRAPHIC>	4
<GRAPHIC>	4
<GRAPHIC>	4
• Supports various paper sizes (see	4
• Supports various paper sizes (see	4
\	4
• Print watermark: You can customize your documents with words, such as “Confidential” (see	4
• Print watermark: You can customize your documents with words, such as “Confidential” (see	4
\	4
• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see	4
• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see	4
\	4
• You can print in various operating systems (see	4
• You can print in various operating systems (see	4
\	4
• Your machine is equipped with a USB interface and/or a network interface.	4
• Your machine is equipped with a USB interface and/or a network interface.	4
AirPrint	4
AirPrint	4
<GRAPHIC>	4
<GRAPHIC>	4
<GRAPHIC>	4
• AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running iOS 4.2 or later.	4
• AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running iOS 4.2 or later.	4
Supports various wireless network setting method	4
Supports various wireless network setting method	4
<GRAPHIC>	4
<GRAPHIC>	4
<GRAPHIC>	4
• Using the WPS (Wi-Fi Protected Setup™) button	4
• Using the WPS (Wi-Fi Protected Setup™) button	4
- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).	4
- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).	4
- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).	4
• Using the USB cable or a network cable	4
• Using the USB cable or a network cable	4
- You can connect and set various wireless network settings using a USB cable or a network cable.	4
- You can connect and set various wireless network settings using a USB cable or a network cable.	4
- You can connect and set various wireless network settings using a USB cable or a network cable.	4
• Using the Wi-Fi Direct	4
• Using the Wi-Fi Direct	4
- You can conveniently print from your mobile device using the Wi-Fi or Wi- Fi Direct feature.	4
- You can conveniently print from your mobile device using the Wi-Fi or Wi- Fi Direct feature.	4
- You can conveniently print from your mobile device using the Wi-Fi or Wi- Fi Direct feature.	4
See	4
See	4
\	4
Features by models	5
Features by models	5
Some features and optional goods may not be available depending on model or country.	5
Some features and optional goods may not be available depending on model or country.	5
Operating System	5
Operating System	5
<TABLE>	5
<TABLE>	5
<TABLE HEADING>	5
<TABLE ROW>	5
Operating System	5
Operating System	5
M207x series	5
M207x series	5
M207x series	5
M207xW series	5
M207xW series	5
M207xF series	5
M207xF series	5
M207xF series	5
M207xFW series	5
M207xFW series	5
M207xFH series	5
M207xFH series	5
M207xHW series	5
M207xHW series	5
<TABLE BODY>	5
<TABLE ROW>	5
Windows	5
Windows	5
Windows	5
●	5
●	5
●	5
●	5
●	5
●	5
<TABLE ROW>	5
Mac	5
Mac	5
Mac	5
●	5
●	5
●	5
●	5
●	5
●	5
<TABLE ROW>	5
Linux	5
Linux	5
Linux	5
●	5
●	5
●	5
●	5
●	5
●	5
(	5
●	5
Software	5
Software	5
<TABLE>	5
<TABLE>	5
<TABLE HEADING>	5
<TABLE ROW>	5
Software	5
Software	5
M207x series	5
M207x series	5
M207x series	5
M207xW series	5
M207xW series	5
M207xF series	5
M207xF series	5
M207xF series	5
M207xFW series	5
M207xFW series	5
M207xFH series	5
M207xFH series	5
M207xHW series	5
M207xHW series	5
<TABLE BODY>	5
<TABLE ROW>	5
SPL printer driver	5
SPL printer driver	5
SPL printer driver	5
●	5
●	5
●	5
●	5
●	5
●	5
<TABLE ROW>	5
PCL printer driver	5
PCL printer driver	5
PCL printer driver	5
<TABLE ROW>	5
PS printer driver	5
PS printer driver	5
PS printer driver	5
<TABLE ROW>	6
XPS printer driver	6
XPS printer driver	6
XPS printer driver	6
For XPS driver, it is only supported for Windows through the Samsung website (www.samsung.com)	6
For XPS driver, it is only supported for Windows through the	6
Samsung	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
Direct Printing Utility	6
Direct Printing Utility	6
Direct Printing Utility	6
Direct Printing Utility	6
<TABLE ROW>	6
Samsung Easy Printer Manager	6
Samsung Easy Printer Manager	6
Samsung Easy Printer Manager	6
Samsung Easy Printer Manager	6
Scan to PC settings	6
Scan to PC settings	6
Scan to PC settings	6
Scan to PC settings	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
Fax to PC settings	6
Fax to PC settings	6
Fax to PC settings	6
Fax to PC settings	6
●	6
●	6
●	6
<TABLE ROW>	6
Device Settings	6
Device Settings	6
Device Settings	6
Device Settings	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
Samsung Easy Document Creator	6
Samsung Easy Document Creator	6
Samsung Easy Document Creator	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
Samsung Printer Status	6
Samsung Printer Status	6
Samsung Printer Status	6
Samsung Printer Status	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
AnyWeb Print	6
AnyWeb Print	6
AnyWeb Print	6
AnyWeb Print	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
SyncThru™ Web Service	6
SyncThru™ Web Service	6
SyncThru™ Web Service	6
SyncThru™ Web Service	6
●	6
●	6
●	6
(	6
M207xW series	6
●	6
●	6
●	6
(	6
M207xFW series	6
<TABLE ROW>	6
SyncThru Admin Web Service	6
SyncThru Admin Web Service	6
SyncThru Admin Web Service	6
SyncThru Admin Web Service	6
●	6
●	6
●	6
(	6
M207xW series	6
●	6
●	6
●	6
(	6
M207xFW series	6
<TABLE ROW>	6
Easy Eco Driver	6
Easy Eco Driver	6
Easy Eco Driver	6
Easy Eco Driver	6
●	6
●	6
●	6
●	6
●	6
●	6
<TABLE ROW>	6
Fax	6
Fax	6
Fax	6
Samsung Network PC Fax	6
Samsung Network PC Fax	6
Samsung Network PC Fax	6
Samsung Network PC Fax	6
●	6
●	6
●	6
(	6
●	6
Variety feature	7
Variety feature	7
<TABLE>	7
<TABLE>	7
<TABLE HEADING>	7
<TABLE ROW>	7
Features	7
Features	7
M207x series	7
M207x series	7
M207x series	7
M207xW series	7
M207xW series	7
M207xF series	7
M207xF series	7
M207xF series	7
M207xFW series	7
M207xFW series	7
M207xFH series	7
M207xFH series	7
M207xHW series	7
M207xHW series	7
<TABLE BODY>	7
<TABLE ROW>	7
Hi-Speed USB 2.0	7
Hi-Speed USB 2.0	7
Hi-Speed USB 2.0	7
●	7
●	7
●	7
●	7
●	7
●	7
<TABLE ROW>	7
Network Interface Ethernet 10/100 Base TX wired LAN	7
Network Interface Ethernet 10/100 Base TX wired LAN	7
Network Interface Ethernet 10/100 Base TX wired LAN	7
●	7
●	7
●	7
(	7
M207xFW series /M207xHW series	7
<TABLE ROW>	7
Network Interface 802.11b/g/n wireless LAN	7
Network Interface 802.11b/g/n wireless LAN	7
Network Interface 802.11b/g/n wireless LAN	7
Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.	9
Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.	9
Windows only.	9
Windows only.	9
<TABLE ROW>	9
Copy	9
Copy	9
Copy	9
ID card copying	9
ID card copying	9
ID card copying	9
●	9
●	9
●	9
●	9
●	9
●	9
<TABLE ROW>	9
Reduced or enlarged copying	9
Reduced or enlarged copying	9
Reduced or enlarged copying	9
●	9
●	9
●	9
●	9
●	9
●	9
<TABLE ROW>	9
Collation	9
Collation	9
Collation	9
●	9
●	9
●	9
●	9
●	9
<TABLE ROW>	9
Poster	9
Poster	9
Poster	9
<TABLE ROW>	9
Clone	9
Clone	9
Clone	9
<TABLE ROW>	9
Book	9
Book	9
Book	9
<TABLE ROW>	9
2-up/4-up	9
2-up/4-up	9
2-up/4-up	9
●	9
●	9
●	9
●	9
●	9
●	9
<TABLE ROW>	9
Adjust background	9
Adjust background	9

Match case Limit results 1 per page

4. Troubleshooting

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,

and correct the problem, if necessary.

•

If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

•

When you call for service, provide the service representative with the contents of display message.

•

Some messages may not appear depending on the model and options installed.

•

[error number] indicates the error number.

Paper Jam-related messages

Message

Meaning