Home » Samsung Manuals » Flat Panel Televisions » Samsung UN55KU750DF » Manual Viewer

Samsung UN55KU750DF User Manual - Page 5

Troubleshooting, Precautions and Notes, Read Before Playing Photo, Video, or Music Files

View all Samsung UN55KU750DF manuals

Add to My Manuals
Save this manual to your list of manuals

Page 5 highlights

Troubleshooting Getting Support 65 Getting support through Remote Management 65 Finding the contact information for service 66 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 66 Testing the picture I Can't Hear the Sound Clearly 68 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet The Schedule Recording/Timeshift Function Isn't Working Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 75 Before using the recording and schedule recording functions 76 Before using the timeshift function Supported Resolutions for UHD Input Signals 77 If HDMI UHD Color is set to Off 77 If HDMI UHD Color is set to On Read Before Using Voice Interaction 78 Precautions for voice interaction 78 Requirements for using voice interaction Read Before Using Apps Read Before Using the Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA DMT

Section	Page
English	1
Quick Guides	7
Connecting the Samsung Smart Remote to the TV	7
Using Smart Hub	8
Using Smart Hub	8
Using Voice Interaction	9
Setting up Voice Interaction	9
Running Voice Interaction	9
Connections	10
Connecting an Antenna	10
Connecting to the Internet	10
Connecting to your Internet network	10
Troubleshooting Internet Connectivity Issues	12
Troubleshooting wired Internet connectivity issues Try Now	12
Troubleshooting wireless Internet connectivity issues	13
Connecting Video Devices	14
Connecting with an HDMI cable	14
Connecting with a component cable (only for models with COMPONENT IN / AV IN)	14
Connecting with a composite cable (only for models with COMPONENT IN / AV IN)	15
Audio Input and Output Connections	16
Connecting with an HDMI (ARC) cable	16
Connecting with a digital audio (optical) cable	16
Connecting through wireless network	17
Connecting Bluetooth Devices	17
Connecting a Computer	18
Connecting through the HDMI port ― Screen sharing	18
Connecting through the Smart View app ― Content sharing	18
Connecting a Mobile Device	19
Using Smart View (Screen Mirroring) or contents sharing	19
Connecting mobile devices without a wireless router (Wi-Fi Direct)	19
Connecting a mobile device via the Smart View App	19
Switching between external devices connected to the TV	20
Changing the input signal	20
Editing external devices	20
Using additional functions	20
Connection Notes	21
Connection notes for HDMI	21
Connection notes for audio devices	22
Connection notes for computers	22
Connection notes for mobile devices	22
Remote Control and Peripherals	23
About the Samsung Smart Remote (Voice Interaction version)	23
About the Samsung Smart Remote (No Voice Interaction)	25
Connecting to the Samsung Smart Remote	27
Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote	27
Controlling the TV with a Keyboard or Gamepad	28
Connecting a USB keyboard	28
Connecting a Bluetooth keyboard and gamepad	28
Using the keyboard	28
Entering Text using the On-Screen QWERTY Keyboard	29
Using additional functions	29
Smart Features	30
Smart Hub	30
Displaying the Home Screen	30
Launching Smart Hub automatically	32
Testing Smart Hub connections	32
Resetting Smart Hub	32
Using a Samsung account	32
Creating a Samsung account	32
Signing in to a Samsung account	33
Using the GAMES Service	34
Installing and running a game	34
Managing purchased or installed games	35
Rating games	36
Using the APPS Service	36
Installing and running an app	37
Managing purchased or installed apps	37
Rating apps	39
Using other app features and functions	39
Using the e-Manual	39
Launching the e-Manual	39
Using the buttons in the e-Manual	39
Using the Web Browser	40
Playing pictures/video/music	40
Playing media content	41
Functions on the media content list screen	41
Using Voice Interaction	42
Setting up Voice Interaction	42
Running Voice Interaction	42
TV Viewing	43
Viewing Broadcast Information at a Glance	43
Using the guide	43
Changing the broadcast signal	44
Checking digital channel signal info and strength	44
Recording Programs	44
Recording programs	44
Managing the schedule recording list	45
Viewing recorded programs	45
Setting Up a Schedule Viewing	46
Setting up a schedule viewing for a channel	46
Editing a schedule viewing	46
Using Timeshift	47
Using the Channel List	47
Editing channels	48
Re-registering and deleting a channel	48
Editing registered channels	48
Using Program Rating Lock	48
Creating a Personal Favorites List	49
Registering channels as favorites	49
Viewing and selecting channels on Favorites lists only	49
Editing a Favorites List	49
Removing channels from a favorites list	50
Rearranging a favorites list	50
Renaming a favorites list	50
Making Sports Programs More Realistic with Sports Mode	50
Extracting highlights automatically	50
Viewing a game recorded in sports mode	51
TV-Viewing Support Functions	51
Scanning for available channels	51
Configuring advanced broadcasting settings	52
Selecting the broadcast audio language	52
Fine-tuning analog broadcasts	52
Picture and Sound	53
Adjusting the Picture Quality	53
Choosing a picture mode	53
Configuring advanced picture settings	53
Picture Support Functions	55
Viewing a picture-in-picture (PIP)	55
Viewing a HDR mode	55
Changing the picture size	56
Adjusting the Sound Quality	57
Choosing a sound mode	57
Configuring advanced sound settings	57
Using the Sound Support Functions	58
Selecting speakers	58
Listening to the TV through Bluetooth devices	58
Listening to the TV through a Multiroom speaker	59
System and Support	60
Setting the Time and Using the Timer	60
Setting the current time	60
Using the timers	61
Using the Screen Burn Protection and Energy Saving Functions	62
Preventing screen burn	62
Reducing the energy consumption of the TV	62
Using Anynet+ (HDMI-CEC)	63
Connecting an external device through Anynet+ and using their menus	63
Updating the TV’s Software	64
Updating the TV’s software to the latest version	64
Updating the TV automatically	64
Protecting the TV from Hacking and Malicious Code	65
Checking the TV and connected storage for malicious code	65
Scanning for viruses in real time	65
Viewing scan results	65
Using Other Functions	66
Running the accessibility functions	66
Enabling voice guides for the visually impaired	66
Enabling audio for the video description function	66
Showing captions	67
Adjusting the menu transparency	67
White text on black background (high contrast)	67
Enlarging the font (for the visually impaired)	68
Learning about the remote control (for the visually impaired)	68
Listening to the TV through Bluetooth devices (for the hearing impaired)	68
Configuring advanced system settings	68
Enabling game mode	70
Restoring the TV to the factory settings	70
Troubleshooting	71
Getting Support	71
Getting support through Remote Management	71
Finding the contact information for service	71
Requesting service	72
Diagnosing TV operational issues	72
There Is a Problem with the Picture	72
Testing the picture	72
I Can't Hear the Sound Clearly	74
Testing the sound	74
There Is a Problem with the Broadcast	75
My Computer Won't Connect	76
The TV Won't Connect to the Internet	76
The Schedule Recording/Timeshift Function Isn't Working	77
Anynet+ (HDMI-CEC) Isn't Working	77
I Have Trouble Launching/Using Apps	78
My File Won't Play	78
I Want to Reset the TV	79
Other Issues	79
Precautions and Notes	81
Before Using the Recording and Timeshift Functions	81
Before using the recording and schedule recording functions	81
Before using the timeshift function	82
Supported Resolutions for UHD Input Signals	83
If HDMI UHD Color is set to Off	83
If HDMI UHD Color is set to On	83
Read Before Using Voice Interaction	84
Precautions for voice interaction	84
Requirements for using voice interaction	84
Read Before Using Apps	85
Read Before Using the Internet	86
Read Before Playing Photo, Video, or Music Files	87
Limitations on use of photo, video, and music files Try Now	87
Supported external subtitles	88
Supported internal subtitles	88
Supported image formats and resolutions	89
Supported music formats and codecs	89
Supported video codecs	90
Read After Installing the TV	92
Picture sizes and input signals	92
Installing an anti-theft lock	93
Read before setting up a wireless Internet connection	93
Read Before Connecting a Computer (Supported Resolutions)	94
IBM	94
MAC	94
VESA DMT	95
Supported Resolutions for Video Signals	96
CEA-861	96
Read Before Using Bluetooth Devices	97
Restrictions on using Bluetooth	97
Blocking programs based on their TV Rating	98
Blocking movies base on their Movie Rating (MPAA)	99
Blocking programs based on their Canadian English Rating	99
Blocking programs based on their Canadian French Rating	100
Blocking Programs based on their Downloadable U.S. Rating	100
Buttons and Functions	101
Buttons and functions available while playing multimedia content	101
Buttons and functions available while using sports mode	103
Buttons and functions available while recording a program or Timeshift	104