Samsung WA46CG3505AWA4 User Manual - Page 55

Problem Action Does not drain and/or spin. • Check the fuse or reset the circuit breaker. • Make sure the electrical voltage is normal. • Make sure the washing machine is plugged in. • Make sure the drain hose is pointed downward. (Natural drain models only) • Make sure the drain hose is not clogged. • Make sure the drain hose is not kinked. • Straighten the drain hose. If there is a drain restriction, call for service. • Close the door, and then press or tap START/PAUSE. For your safety, the washing machine will not spin unless the door is closed. • Use the High or Extra High spin speed cycle. (Applicable model only) Load is wet at the end of • Use high efficiency (HE) detergent to reduce oversudsing. the cycle. • The load is too small. Small loads (one or two items) may become unbalanced and not spin completely. Leaks water. • Make sure all hose connections are tight. • Make sure the water supply hoses' rubber washers are in the correct position. Screw the hoses on tightly again. See pages 22 through 24. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. • Make sure the water supply hose is not kinked. • If the water supply pressure is too strong, water may leak. Close the water tap a little. • Make sure water is not leaking from the water tap. If it is, repair the water tap. Excessive suds. • Use high efficiency (HE) detergent to prevent oversudsing. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Don't use Non-HE detergent. Troubleshooting Untitled-20 55 English 55 2023-06-22 6:12:09