Samsung WA48J7700AW/A2 User Manual - Page 55

No Code Action • Make sure the cold water supply hose is firmly connected 4 4C2 to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. 5 5C • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. The electronic control needs to be checked (Over Voltage Check). • Check the PCB and wire harness. 6 9C1 • Check if power is supplied properly. • If the information code remains, contact a customer service centre. Low voltage detected 7 9C2 • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre. Inverter Communication problem • Check the Inverter PCB and wire harness. 8 AC6 • If the information code remains, contact a customer service centre. Operating the washer with the door open. 9 dC • Make sure the door is properly closed. • Make sure laundry is not caught in the door. High temperature heating check 10 HC • If the information code remains, contact a customer service centre. Troubleshooting 8 JOEE


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