Samsung WF241ANW/XAA User Manual Ver.1.0 (English, French, Spanish) - Page 30

troubleshooting and information codes CHECK THESE SOLUTIONS IF YOUR WASHER... PROBLEM SOLUTION fills with the wrong temperature water. • Turn both faucets on fully. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct faucets. Flush the water lines. • Check your water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap. Also check the water heater capacity and recovery rate. • Disconnect the hoses and clean the screens. The hose filter screens may be plugged. • As your Washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. • While your Washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as your Washer determines the temperature of the water. door locked or will not open. • Press the Start/Pause Button to stop your Washer. • Your Washer door will remain locked during the heating portion of the Sanitize Cycle • It may take a few moments for the door lock mechanism to disengage. does not drain and/or spin. • Check the fuse or reset the circuit breaker. • Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. • Close the door and press the Start/Pause Button. For your safety, your Washer will not tumble or spin unless the door is closed. • Make sure the debris filter is not clogged. load is too wet at the end of • Use the High or Extra High spin speed. the cycle. • Use high efficiency detergent to reduce over-sudsing. • The load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely. leaks water. • Make sure the door is firmly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drainage system. • Avoid overloading. • Use high efficiency detergent to prevent over-sudsing. has excessive suds. • Use high efficiency detergent to prevent over-sudsing. • Reduce the detergent amount for soft water, small or lightly soiled loads. • Make sure you are using HE detergent. There appears to be an insufficient amount of water. • The Front Loading Washer provides maximum performance using a small amount of water. • Since the water fill not completed at the beginning of the wash, the amount of water may appear to be small. • Because the amount of time that water is supplied differs depending on the type of laundry, the amount of water may seem small. • Since water is supplied from the bottom of the tub and the supplied water is absorbed by the laundry, the amount of water may seem small. 30_ troubleshooting and information codes WF241ANW-02832E_EN_v1.indd Sec10:30 2011-08-10 4:20:53