Samsung WF398ATPAWR/A2 User Manual Ver.1.0 (English, French, Spanish) - Page 36

Error Image, Meaning, Solution

Page 36 highlights

troubleshooting Error Image MEANING SOLUTION This error code appears when the Please connect the hot/cold water hose nF1 water temperature is 50 °C or above connection correctly. for 8 seconds or longer in the Wool and Delicate course. OE Water detected over the safe water level. Call for service E2 Jammed key. Call for service tE Temperature sensor problem. Restart the cycle. If the code reappears, call for service. 3E Motor problem. Restart the cycle. If the code reappears, call for service. AE Communication error between SUB PBA and MAIN PBA Call for service SF System error Call for service SUdS Too many suds are detected during the Reduce the amount of detergent you washing session. use. The unit is put on hold until the suds are reduced. Then, the unit will go back into the operation. When it finishes washing, "End" and "SUdS" codes will blink in turn. For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG) 36_ troubleshooting 8'"51 JOEE

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36_
troubleshooting
troubleshooting
ERROR IMAGE
MEANING
SOLUTION
nF1
This error code appears when the
water temperature is 50 °C or above
for 8 seconds or longer in the Wool and
Delicate course.
Please connect the hot/cold water hose
connection correctly.
OE
Water detected over the safe water
level.
Call for service
E2
Jammed key.
Call for service
tE
Temperature sensor problem.
Restart the cycle.
If the code reappears, call for service.
3E
Motor problem.
Restart the cycle.
If the code reappears, call for service.
AE
Communication error between SUB
PBA and MAIN PBA
Call for service
SF
System error
Call for service
SUdS
Too many suds are detected during the
washing session.
The unit is put on hold until the suds
are reduced. Then, the unit will go back
into the operation.
When it finishes washing, “End” and
“SUdS” codes will blink in turn.
Reduce the amount of detergent you
use.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
WF405ATPA-03145A-06_EN.indd
36
2013-3-5
17:26:51