Samsung WF45K6500AW/A2 User Manual - Page 58

Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Does not start. Water supply is insufficient, or no water is supplied. After a cycle, detergent remains in the detergent drawer. Excessive vibrations or makes noise. Action • Make sure the washer is plugged in. • Make sure the door is properly closed. • Make sure the faucets are open. • Make sure to press or tap Start/Pause to start the washer. • Make sure Child Lock is not activated. • Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain. • Check the fuse or reset the circuit breaker. • Fully open the faucet. • Make sure the door is properly closed. • Make sure the water supply hose is not frozen. • Make sure the water supply hose is not kinked or clogged. • Make sure there is sufficient water pressure. • Make sure the washer is running with sufficient water pressure. • If you are using powdered detergent, do not use more than recommended. • If you are using liquid detergent, do not over fill the liquid detergent compartment. • Remove the liquid detergent and softener containers, and then clean the detergent drawer. • Make sure the washer is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washer. • Make sure the shipping bolts are removed. • Make sure the washer is not contacting any other object. • Make sure the laundry load is balanced. • The motor can cause noise during normal operation. • Overalls or metal-decorated clothes can cause noise while being washed. This is normal. • Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case. Troubleshooting 58 English 8',"7 JOEE