Samsung WF50A8600AE User Manual - Page 58

power, it will operate normally., Make sure the drain hose is positioned correctly, depending on

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English Troubleshooting Problem Excessive vibrations or makes noise. Does not drain and/ or spin. The door does not open. Action • Make sure the washer is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washer. • Make sure the shipping bolts are removed. • Make sure the washer is not in contact with any other object. • Make sure the laundry load is balanced. • The motor can cause noise during normal operation. • Overalls or clothes with metallic decorations can cause noise while being washed. This is normal. • Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case. • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and a "Unbalanced laundry detected" check message will be shown in the display. • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain problem, call for service. • Make sure the debris filter is not clogged. • Close the door and tap and hold . For your safety, the washer will not tumble or spin unless the door is closed. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is connected to a drain system that is not clogged. • If the washer is not supplied with sufficient power, the washer will temporarily not drain or spin. As soon as the washer regains sufficient power, it will operate normally. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. • Tap to stop the washer. • It may take a few moments for the door lock mechanism to disengage. • The door will not open until 3 minutes after the washer has stopped or the power has been off. • Make sure all the water in the drum is drained. • The door may not open if water remains in the drum. Drain the drum and open the door manually. • Make sure the door lock light is off. The door lock light turns off after the washer has drained. 58 English Untitled-1 58 2021-02-09 2:17:14

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English
Troubleshooting
English
58
Problem
Action
Excessive vibrations or
makes noise.
•
Make sure the washer is installed on a level, solid floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the height of the
washer.
•
Make sure the shipping bolts are removed.
•
Make sure the washer is not in contact with any other object.
•
Make sure the laundry load is balanced.
•
The motor can cause noise during normal operation.
•
Overalls or clothes with metallic decorations can cause noise while being
washed. This is normal.
•
Metal objects such as coins can cause noise. After washing, remove these
objects from the drum or filter case.
•
Redistribute the load. If only one item of clothing needs washing, such as
a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and a “
Unbalanced laundry detected
” check message will be shown in the
display.
Does not drain and/
or spin.
•
Make sure the drain hose is straightened all the way to the drain system. If
you encounter a drain problem, call for service.
•
Make sure the debris filter is not clogged.
•
Close the door and tap and hold
.
For your safety, the washer will not tumble or spin unless the door is
closed.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is connected to a drain system that is not
clogged.
•
If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient
power, it will operate normally.
•
Make sure the drain hose is positioned correctly, depending on the
connection type.
•
Clean the debris filter as it may be clogged.
The door does not
open.
•
Tap
to stop the washer.
•
It may take a few moments for the door lock mechanism to disengage.
•
The door will not open until 3 minutes after the washer has stopped or the
power has been off.
•
Make sure all the water in the drum is drained.
•
The door may not open if water remains in the drum. Drain the drum and
open the door manually.
•
Make sure the door lock light is off. The door lock light turns off after the
washer has drained.
Untitled-1
58
2021-02-09
°° 2:17:14