Samsung WF520ABW User Manual (user Manual) (ver.1.0) (English) - Page 35

Information Codes

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05 troubleshooting INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your washer. ERROR IMAGE Unbalanced load The Door was unlocked while the washer was running. Door is open. The Washer door would not lock. Water Temperature Control Problem Water Level Sensor Problem MEANING Unbalanced load prevented your washer from spinning. Door is unlocked when washer is running. Door is open when washer is running. Your washer failed to lock the door. Water temperature control problem. (Heater control problem) Water level sensor problem SOLUTION Redistribute the load, press the Start/ Pause button. Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Call for service. Call for service Water Leakage Problem The Door will not unlock. No Draining Low Water Pressure Your washer has tried to fill but has not Call for service. reached the proper water level. The door will not unlock. Your washer is not draining. It can also mean that the unit senses a small clog while draining. Your washer has tried to fill but was unsuccessful. Check if the hot water supply hose is connected. Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Before calling for service, check the following.Clean the filter (See page 31). or 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select the Spin Only cycle. 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. WF520AB-02838A_EN.indd 35 troubleshooting _35 2010-03-24 ¿ÀÈÄ 4:30:37

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troubleshooting
_35
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
ERROR IMAGE
MEANING
SOLUTION
Unbalanced load
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the
Start/
Pause
button.
The Door was unlocked wh-
ile the washer was running.
Door is unlocked when washer is
running.
Press the
Power
button to turn off your
washer, then restart the cycle. If the
code reappears, call for service.
Door is open.
Door is open when washer is running.
Close the door tightly and restart the
cycle.
If the code reappears, call for service.
The Washer door would not
lock.
Your washer failed to lock the door.
Close the door tightly and restart the
cycle.
If the code reappears, call for service.
Water Temperature Control
Problem
Water temperature control problem.
(Heater control problem)
Call for service.
Water Level Sensor Problem
Water level sensor problem
Call for service
Water Leakage Problem
Your washer has tried to fill but has not
reached the proper water level.
Call for service.
The Door will not unlock.
The door will not unlock.
Make sure the door is firmly closed.
Press the
Power
button to turn off
your washer, then turn it on again. If the
code reappears, call for service.
No Draining
Your washer is not draining.
It can also mean that the unit senses a
small clog while draining.
Before calling for service, check the
following.Clean the filter (See page 31).
or
1.
Turn off the unit for 10 seconds and
then turn it on again.
2.
Select the
Spin Only
cycle.
3.
Press the
Start/Pause
to drain the
water.
If it still does not drain, call for service.
Low Water Pressure
Your washer has tried to fill but was
unsuccessful.
Make sure the water faucets are open
all the way. Check for kinked hoses.
Check the inlet screens on the fill
hoses.
Check if the hot water supply hose is
connected.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
05 troubleshooting
WF520AB-02838A_EN.indd
35
2010-03-24
¿ÀÈÄ 4:30:37