Samsung WV55M9600AV/A5 User Manual - Page 71

Code Upper washer Lower washer 1 LC1 LC1 1 4C 4C 1 4C2 4C2 1 5C 5C 1 HC HC Action Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre. Others • Use caution not to overfill any of the compartments (main wash/fabric softener/bleach). • Do not spray or use water when cleaning the top door of the upper washer. Use a cloth to wipe up. Check the water supply line. • Check the connection to the water line (including water taps). • Power off and then power the washer on after 2-3 minutes, and then try again. • Depending on the model, the drain system drains water automatically. The POWER and START/PAUSE buttons may be disabled during this process. The water being supplied is too hot. • Make sure the cold and hot water taps are properly connected. • Power off and then power the washer on after 2-3 minutes, and then try again. Check the drain system. • Make sure the drain filter is not clogged. • If the drain filter is clogged, clean the filter, and then restart the washer. Check the washing heater. • Power off the washer, and then contact a Samsung customer service center. Troubleshooting FlexWash_WV9600M_DC68-03768B-07_EN.indd 71 English 71 2019-05-23 PM 2:53:34