Samsung YP-P3JES/XAA User Manual (ENGLISH) - Page 134

troubleshooting

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troubleshooting If you have a problem with your new MP3 player, check for a solution in this list. If the problem persists, contact Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864). PROBLEM Power will not turn on. Buttons do not work. The screen will not turn on. Power is turning off. SOLUTION • Power will not turn on if the battery is completely drained. Recharge the battery and turn the power on again. • Press the Reset hole. • Check if the HOLD function is set to lock all button operations. • Ensure that you press the right button and icon before trying. • Press the Reset hole. • The screen may not be visible under direct sunlight. • When is selected from → , the touch screen will be turned off. Tap any button or on the screen and see if it turns on. • The power is automatically turned off when the battery is completely drained. Recharge the battery. • If is selected from → , the Power will be turned off when the player is in Pause mode. Turn on the Player. 134 _ troubleshooting

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134 _
troubleshooting
troubleshooting
If you have a problem with your new MP3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM
SOLUTION
Power will not turn on.
•
Power will not turn on if the battery is completely
drained. Recharge the battery and turn the power
on again.
•
Press the Reset hole.
Buttons do not work.
•
Check if the HOLD function is set to lock all button
operations.
•
Ensure that you press the right button and icon
before trying.
•
Press the Reset hole.
The screen will not
turn on.
•
The screen may not be visible under direct sunlight.
•
When
<Display Off Time>
is selected from
<Settings>
→
<Display>
, the touch screen will be
turned off. Tap any button or on the screen and see
if it turns on.
Power is turning off.
•
The power is automatically turned off when the
battery is completely drained. Recharge the battery.
•
If
<Auto Power Off>
is selected from
<Settings>
→
<System>
, the Power will be turned off when the
player is in Pause mode. Turn on the Player.