Samsung YP-S2ZB User Manual (ENGLISH) - Page 29

PROBLEM SOLUTION Media Studio Program malfunction. • Check if your PC meets the basic system requirements. Connection to your PC is disabled. • Check if the direct connect USB adaptor is correctly connected and try again. • Press on the toolbar of your PC to run Windows Update. Select Key Updates and Service Packs, then update all. Reboot your PC and reconnect. • When connecting via a USB port on the front of your PC or a USB hub, it may not connect properly. If there is an unstable connection, connect it via the USB port on the rear of your PC. The file transfer rate is too slow. • If you have formatted the player on Windows 2000, the file transfer may be delayed. Format the player on Windows XP or Vista and try again. • If you are running multiple programs including on your PC, the file transfer rate will be slow. Exit unnecessary programs and try transferring again. Player isn't playing. • Check if the available file has been saved in the memory of the player. • Check if the music file is damaged. • Check if there is enough battery power. • This player does not support secure WMA files from online stores. File upload doesn't work. • Check if the direct connect USB adaptor is securely connected. Reconnect if necessary. • Check if the memory is full. • Press the Reset hole. troubleshooting _ 29