Samsung YP-U3JQW User Manual (ENGLISH) - Page 57
troubleshooting
UPC - 036725602106
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troubleshooting If you have a problem with your new mp3 player, check for a solution in this list. If the problem persists, contact Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864). PROBLEM Power will not turn on. Buttons do not work. The screen will not turn on. SOLUTION • Power will not turn on if the battery is completely drained. Recharge the battery and turn the power on again. • In Hold state, press and briefly hold the and buttons at the same time to reset the system • Check if the switch is in the direction of the arrow position. • Check if you pressed the right button, then press again. • In Hold state, press and briefly hold the and buttons at the same time to reset the system • If is selected from → , the screen display will be turned off. Press any button and see if it turns on. However, pressing the button when the HOLD condition is on will not turn on the display. • The screen may not be visible under direct sunlight. troubleshooting _ 55