SanDisk SanDisk Sansa 4MP4 User Manual - Page 39

10 This chapter helps you get the most from your Sansa® FuzeTM media player with tips and troubleshooting. Tips & Troubleshooting Why isn't my Sansa® Fuze media player being charged or detected by my computer when I connect it? Verify that you are using Windows Media Player version 10 or higher, reset your player, and try again. How do I drag music files to my Sansa Fuze media player? As long as the files are WMA or MP3, they can be dragged into the Music folder. Which bit rates will the Sansa Fuze media player support? The Sansa FuzeTM media player will support 32-320Kbps for MP3 and 32-256Kbps for WMA. How do I format my Sansa Fuze media player? You can use the device Format command under SettingsÆFormat or using a computer. Why should I update the firmware? You should always update the player to the latest firmware to ensure that it functions correctly and has all the latest features. Please download the Sansa Updater Application from the Sansa Support Website. How do I transfer videos and photos to my Sansa Fuze media player? You need to install the Sansa Media Converter software (available via Sansa Firmware Updater http://kb.sandisk.com/app/answers/detail/a_id/4431). This software will convert your video and photo files then transfer them to the player. Refer to the Sansa Media Converter software for details on file formats supported. Tips & Troubleshooting 36