Sanyo DWM400 Instruction Manual - Page 36
Troubleshooting Guide - region
UPC - 007999925505
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TROUBLESHOOTING GUIDE If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem. SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION No power. No power plug connection at the AC wall outlet. Insert the power plug into the AC wall outlet. The power is on, but the player does not work. No disc is loaded. Load a disc. No picture. An unplayable disc is loaded. Load a playable disc. (Check the disc logo, type, color system and region number. See page E14.) The TV is not set to receive signal from the Select the correct input function on the TV. player. The video cable is not connected. Connect the video cable into the jack. The S-video cable is not connected. Connect the video cable into the jack. "PROGRESSIVE" mode is set. Select "INTERLACE" mode. (See page E15.) No sound. The TV is turned off. Turn on the TV. The audio cables are not connected. Connect the audio cables into the jacks. The audio equipment is turned off. Turn on the audio equipment connected with the audio cable. The playback picture is poor. An unplayable disc is loaded. Load a playable disc. (Check the disc logo, type, color system and region number. See page E14.) " " appears on the TV screen. The selected function does not operate on the The feature or action cannot be completed at disc now. this time because: • The feature is not available at the moment. • The DVD software restricts it. • The DVD software doesn't support the fea- ture (e.g., angles). The unit does not start playback. No disc is loaded. Load a disc. An unplayable disc is loaded. Load a playable disc. (Check the disc logo, type, color system and region number. See page E14.) The disc is loaded with the label side down. Load the disc on the disc tray correctly. The disc is dirty. Clean the disc or replace it. (See page E14.) "PARENTAL" is set. Cancel the parental lock function or change the rating level. Reset it after play. (See page E34.) "NO PLAY" appears on the TV screen. An unplayable disc is loaded. Load a playable disc. (Check the disc logo, type, color system and region number. See page E14.) "PARENTAL" is set. Cancel the parental lock function or change the rating level. Reset it after play. (See page E34.) The disc may not have the correct file or data. Load a playable disc. DWM-400/US (new)English 36 -E35- Need help? Call 1-800-813-3435 4/26/04, 11:50 AM