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Software, Supported Web Browsers, Hardware Requirements, Finding More Information

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Preface Finding More Information Software A Microsoft Windows® or Apple Macintosh® computer running one of these operating systems: • Windows XP, Windows Vista®, Windows 7 or Windows 8, and with the latest Service Pack installed • Mac OS X 10.4.11 or later Supported Web Browsers • Microsoft Internet Explorer 8 or newer • Apple Safari 3, 4 or newer (Windows or Mac) • Mozilla Firefox 3 or newer (Windows or Mac) Hardware Requirements • Local area network (LAN) or wireless LAN (WLAN) • Network switch or router, with at least one available 10/100/1000 Ethernet port • Internet connection (for remote access to NAS and software and firmware updates) • Ethernet port on your PC Finding More Information For more information about your Seagate NAS, see: • NAS Manager Online Help • Seagate Business Storage NAS Backup Help • Seagate Business Storage NAS 1-Bay, 2-Bay, 4-Bay Administrator Guide • Seagate Business Storage NAS 1-Bay, 2-Bay, 4-Bay User Guide • Seagate Global Access User Guide For more information, please refer to the Seagate Web site at www.seagate.com/support. Seagate Business Storage NAS Administrator Guide 6

Section	Page
Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Administrator Guide	1
Contents	3
1. Preface	5
About This Guide	5
Kit Contents	5
Computer Requirements	5
Software	6
Supported Web Browsers	6
Hardware Requirements	6
Finding More Information	6
2. About Seagate® Business Storage NAS	7
Introduction	7
Main Components of the Seagate NAS	7
3. Setting Up Your Seagate® NAS	9
Connecting Your NAS and Installing Software	9
Completing the Setup	10
Getting Started Tasks	10
Completing the Basic Setup Tasks	11
Creating User Accounts	11
Creating Shared Folders	12
Creating User Groups	13
Enabling Seagate Global Access	14
Setting up Email Notifications	14
Completing Protection Tasks	15
Creating a NAS to NAS Backup Job	15
Creating a Transfer Job	16
Distributing Seagate NAS User Information	17
4. Customizing Your Seagate® NAS	19
Working with Volumes	19
Creating New Volumes	19
Understanding RAID	20
Setting up Your Seagate NAS as a Media Server	21
Customizing Network Settings	22
Configuring Your LAN/IP Address	22
Setting a Network Mode	22
Enabling DNS Server	23
Setting an MTU Size	23
Configuring IP Filters	23
Configuring Web Services	23
Changing a Workgroup to a Domain Member	24
Customizing Dynamic Domain Name System (DNS) Settings	24
Adding a Printer Manager	24
Adding Additional Security to Your Seagate NAS	24
Add an SSL Certificate and Key to the Server	25
Resetting the Volume Encryption Key	25
Configuring Power Consumption	25
Setting up an Uninterruptible Power Supply (UPS)	25
Setting up Wake on LAN	25
Enabling Power Saving	26
Scheduling Power On and Off	26
Enabling Virtualization (iSCSI)	26
5. Monitoring and Managing Your Seagate® NAS	27
Monitoring Your Seagate NAS	27
Basic Hardware Safety and Maintenance	27
Monitoring Status with the NAS’s LEDs	28
Monitoring Seagate 1-BAY NAS with LEDs	29
Monitoring Seagate 2-BAY NAS with LEDs	29
Monitoring Seagate 4-BAY NAS with LEDs	30
Monitoring Drive Health	30
Monitoring NAS Health	31
Managing Your Seagate NAS	31
Updating Firmware	31
Managing Storage Consumption	31
Managing Web Downloads	32
Recovering Deleted Files	32
Migrating Data	32
Migrating Data from 2-BAY NAS	32
Migrating Data from 4-BAY NAS	33
Resetting Your Seagate NAS	33
6. Solving Problems	35
General Troubleshooting Tips	35
Common Problems and Solutions	35
I can’t connect to the NAS over the local network.	35
I can’t connect to the NAS over the Web.	35
I can’t open NAS Manager.	36
I can’t log in to NAS Manager.	36
I can’t access a shared folder.	36
I can’t access a file on a shared folder.	36
I can’t store any more files on a shared volume because its volume is full.	36
A firmware upgrade failed.	36
A volume is in degraded mode.	36
I can’t get streaming music from the Seagate NAS.	36
7. Glossary	37
access level	37
administrator	37
archive backup	37
CIFS	37
domain	37
event	37
external USB hard drive	37
firmware	37
format	37
FTP	37
group account	38
hot-swap	38
HTTP (Hypertext Transfer Protocol)	38
HTTPS (Hypertext Transfer Protocol over Secure Socket Layer)	38
JBOD	38
IP address	38
IP filters	38
global access	38
local access	38
mirror	38
NFS	38
NTP (Network Time Protocol) server	39
parity	39
private share	39
RAID	39
RAID 0	39
RAID 1	39
RAID 5	39
RAID 10	39
RSA key	39
Seagate Global Access service	39
shared folder	40
SMART	40
span	40
spin down	40
SSL certificate	40
stripe	40
UPS	41
USB	41
USB drive	41
user	41
user account	41
volume	41
wake on lan	41
Web access protocol	41