Seiko 4J52 Manual - Page 10

■TO PRESERVE THE QUALITY OF YOUR WATCH After-sale service Notes on guarantee and repair ○ Contact the retailer from whom the watch was purchased or SEIKO CUSTOMER SERVICE CENTER for repair or overhaul. ○ Within the guarantee period, present the certificate of guarantee to receive repair services. ○ Guarantee coverage is provided in the certificate of guarantee. Read carefully and retain it. ○ For repair services after the guarantee period has expired, if the functions of the watch can be restored by repair work, we will undertake repair services upon request and payment. Replacement parts ○ SEIKO makes it a policy to typically keep a stock of replacement parts for this watch for 10 years. Replacement parts are those which are essential to maintaining the functional integrity of the watch. ○ Please keep in mind that if original parts are not available, they may be replaced with substitutes whose outward appearance may differ from the originals. Inspection and adjustment by disassembly and cleaning (overhaul) ○ Periodic inspection and adjustment by disassembly and cleaning (overhaul) is recommended approximately once every 3 to 4 years in order to maintain optimal performance of the watch for a long time. According to use conditions, the oil retaining condition of your watch mechanical parts may deteriorate, abrasion of the parts may occur due to contamination of oil, which may ultimately lead the watch to stop. As the parts such as the gasket may deteriorate, water-resistant performance may be impaired due to intrusion of perspiration and moisture. Please contact the retailer from whom the watch was purchased for inspection and adjustment by disassembly and cleaning (overhaul). For replacement of parts, please specify "SEIKO GENUINE PARTS". When asking for inspection and adjustment by disassembly and cleaning (overhaul), make sure that the gasket and push pin are also replaced with new ones. ○ When your watch is inspected and adjusted by disassembly and cleaning (overhauled), the movement of your watch may be replaced. 16 Guarantee Within the guarantee period, we guarantee free repair/adjustment service against any defects according to the following guarantee regulations, provided that the watch was properly used as directed in this instruction booklet. Guarantee coverage The watch body (movement, case) and metallic band. Exceptions from guarantee In following cases, repair/adjustment services will be provided at cost even within the guarantee period or under guarantee coverage. ○ Exchange of leather, urethane, or fabric band. ○ Troubles or damage to the case, glass, or band, caused by accidents or improper usage. ○ Scratches or grime caused by use. ○ Troubles and damage caused by acts of God, natural disasters including fire, floods or earthquakes. ○ Text in certificate has been altered. ○ No certificate is presented. Procedure to claim free repair services ○ For any defects under guarantee, submit the watch together with the attached certificate of guarantee to the retailer from whom the watch was purchased. ○ In the case where you cannot accept the guarantee from the retailer from whom the watch was purchased due to gift-giving or relocation, etc., ask SEIKO CUSTOMER SERVICE CENTER by attaching the certificate without fail. Others ○ For the watch case, dial plate, hands, glass, band, etc., some alternative parts may be used for repair if necessary. Refer to page 40 of this booklet "Replacement parts". ○ For length adjustment service of metallic band, ask the retailer from whom the watch was purchased or SEIKO CUSTOMER SERVICE CENTER. Other retailers may undertake the service on a chargeable basis or may not undertake the service. ○ Free repair services are guaranteed only under the period and conditions specified in the certificate of guarantee. It dose not affect specific legal rights of a consumer. 17 English