Sennheiser RS 165 RS165 EN (8.6 MB) - Page 28

Troubleshooting Other problems Problem Possible cause Transmitter does not turn No power connection. on The rechargeable batteries are almost empty. Headphones do not turn on No batteries inside the battery compartments. The rechargeable batteries are inserted the wrong way round. Operating time The rechargeable batteries are decreases exhausted. You hear beeps in the headphones The rechargeable batteries are almost drained. Distance to the transmitter is too large. Headphones are not paired with the transmitter. Headphones cannot be connected to the transmitter Another set of headphones is being charged so I can't pair my second headphones. Headphones are not compatible. Possible solutions Page Check the connection of the power supply unit. 15 Recharge the rechargeable batteries. 17 Insert the rechargeable batteries. 16 Remove the rechargeable batteries from the headphones and reinsert them again. 16 Observe correct polarity. Replace the rechargeable batteries with new ones. 16 Recharge the rechargeable batteries. 17 Reduce the distance to the transmitter. - Pair the headphones with the transmitter. - Perform a proximity pairing: 1. Place the headphones as close as possible to the transmitter. - 2. Switch the headphones on. 3. Press the Volume +/- buttons simultaneously for about 7 seconds. Use Sennheiser HDR 165, 175, 185, or 195 wireless headphones only. - If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please visit the RS 165 product page at www.sennheiser.com for the most up-to-date list of frequently asked questions. You may also contact your local Sennheiser service partner for assistance. To find a Sennheiser service partner in your country, visit www.sennheiser.com. 26 | RS 165