Sharp 20F650 Operation Manual - Page 45

Before Calling for Service, Calling for Service

Page 45 highlights

Before Calling for Service Check these items and see if you can correct the trouble with a slight adjustment of the controls. QUICK SERVICE CHECK LIST PROBLEM No Playback of VCR and Disc Player No Picture or Sound from External Video/Audio Products Remote Control Doesn't Work Bars on Screen Picture Distorted Picture Rolls Vertically No Color Poor Reception on Some Channels Weak Picture Lines or Streaks in Picture Ghosts in Picture Picture Blurred Sound OK, Picture Poor Picture OK, Sound Poor No Picture or Sound Dark and Blank Picture External Electrical Noise Interfering with TV's Operation Color on Part of the Screen Appears Distored POSSIBLE REMEDY Try a new channel, if OK, then there is possible station trouble. XX X X X XX X XXX Is TV plugged in? Power at outlet? XX X Is TV's POWER button on? X X Is antenna connected to terminal on the back of the set? XXX X X X If outside antenna is being used, check for broken wire. X XX X X X XX X X X Check for local interference or external electrical noise. X X X XX XX X Turn off with POWER button and then turn it on after about a minute. X X Adjust COLOR control. X Adjust PICTURE control. X X Check external Video/Audio products: look for loose/broken connection leads. (Refer to page 38 ~ 39) XX XXX Check batteries of Remote Control. X Press TV/VCR button on the remote to select TV mode. X Are audio cables connected firmly? Check the volume level. X Is SPEAKER ON? See page 15 ~ 16. X Change CLOSED CAPTION mode to "OFF" / ENERGY SAVE mode to X "OFF". Unplug the TV and plug it in again after two minutes or longer. X XX X X XXXX X X Note: • When viewing in TEXT mode, if no TEXT broadcast is being received, the screen may become dark and blank. Should this occur, set the CLOSED CAPTION mode to "OFF". (Dark and Blank Picture) Calling for Service For location of the nearest Sharp Authorized Servicer, or to obtain product literature accessories, supplies, or customer assistance, please call 1-800-BE-SHARP. 45

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45
Before Calling for Service
Check these items and see if you can correct the trouble with a slight adjustment of the controls.
POSSIBLE REMEDY
Try a new channel, if OK, then
X
X
X
X
X
X
X
X
X
X
X
there is possible station trouble.
Is TV plugged in? Power at outlet?
X
X
X
Is TV’s
POWER
button on?
X
X
Is antenna connected to terminal
X
X
X
X
X
X
on the back of the set?
If outside antenna is being used,
X
X
X
X
X
X
X
X
X
X
X
check for broken wire.
Check for local interference or
X
X
X
X
X
X
X
X
external electrical noise.
Turn off with
POWER
button and
X
X
then turn it on after about a minute.
Adjust COLOR control.
X
Adjust PICTURE control.
X
X
Check external Video/Audio
X
X
X
X
X
products: look for loose/broken
connection leads.
(Refer to page 38 ~ 39)
Check batteries of Remote Control.
X
Press TV/VCR button on the
X
remote to select TV mode.
Are audio cables connected firmly?
X
Check the volume level.
Is SPEAKER ON? See page 15 ~ 16.
X
Change CLOSED CAPTION mode
to “OFF” / ENERGY SAVE mode to
X
“OFF”.
Unplug the TV and plug it in again
X
X
X
X
X
X
X
X
X
X
X
after two minutes or longer.
PROBLEM
No Playback of VCR and Disc
Player
No Picture or Sound from
External Video/Audio Products
Remote Control Doesn’t
Work
Bars on Screen
Picture Distorted
Picture Rolls Vertically
No Color
Poor Reception on Some
Channels
Weak
Picture
Lines or Streaks in Picture
Ghosts in Picture
Picture Blurred
Sound OK, Picture P
oor
Picture OK, Sound P
oor
No Picture or Sound
Dark and Blank Picture
External Electrical Noise
Interfering with TV’s Operation
Color on Part of the Screen
Appears Distored
QUICK SERVICE
CHECK LIST
Note:
When viewing in TEXT mode, if no TEXT broadcast is being received,
the screen may become dark and blank. Should this occur, set the
CLOSED CAPTION mode to “OFF”.
Calling for Service
For location of the nearest Sharp Authorized Servicer, or to obtain product literature accessories, supplies,
or customer assistance, please call 1-800-BE-SHARP.
(Dark and Blank Picture)