Sharp AJ-1800 AJ-Printer Interactive Operation Manual for Windows® - Page 54

Nothing Prints part 1

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Nothing Prints (part 1) Troubleshooting If nothing prints even when the power lamp is lit, please wait a few moments. The printer needs a longer time to process multicolored or intricate data. If the unit still does not print, refer to the check list below. Check the connection between the printer and computer. CHECK1 Are the interface cables compatible with the printer and computer? Interface cables compatible with this printer are USB and parallel interface cables. If you are using any other type of interface cable, please change it to the recommended cable. Check if either type of interface is supported by your computer. CHECK2 Is the interface cable connected securely? Check if the interface cable is securely plugged into the connectors of the printer and computer. It is also advisable to ensure that the connector pins are not bent. Reference:See "CONNECTING THE INTERFACE CABLE" in the Setup Guide and Operation Manual for more details on interface connection. Check your printer. CHECK4 Is the front cover properly closed? Check if the front cover of the printer is securely closed. CHECK5 Are the ink tanks and the print heads installed properly? Make sure the ink tanks and the print heads are installed properly. Reference:See "INSTALLING THE PRINT HEADS AND INK TANKS" in the Setup Guide and Operation Manual for more details on inserting the ink tank or print head. CHECK6 Has a paper jam occurred? Open the jam cover and remove the jammed paper. Reference:See Paper Jam, for more information on how to remove a paper jam. CHECK3 Are any other USB peripherals being connected along with the printer? If other USB peripherals are connected through the same hub, disconnect them to see if the problem still exists. CHECK7 Can you print a test page? Depress the paper button on the printer for a few seconds to print a test page. If you can print a test page, there may be a problem not with the printer but with the computer or interface cable. How to Use the Printer Properties Online Manual Print Print Status Window Sharing Printer 52 Maintenance Troubleshooting

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52
Troubleshooting
How to Use the
Online Manual
Printer Properties
Print
Print Status
Window
Maintenance
Troubleshooting
Sharing Printer
Nothing Prints (part 1)
If nothing prints even when the power lamp is lit, please wait a few moments. The printer needs a longer time to
process multicolored or intricate data. If the unit still does not print, refer to the check list below.
Check the connection between the printer and
computer.
CHECK1
Are the interface cables compatible with
the printer and computer?
Interface cables compatible with this printer are USB
and parallel interface cables. If you are using any other
type of interface cable, please change it to the
recommended cable. Check if either type of interface is
supported by your computer.
CHECK2
Is the interface cable connected securely?
Check if the interface cable is securely plugged into the
connectors of the printer and computer. It is also
advisable to ensure that the connector pins are not bent.
Reference:
See "CONNECTING THE INTERFACE
CABLE" in the Setup Guide and Operation
Manual for more details on interface
connection.
CHECK3
Are any other USB peripherals being
connected along with the printer?
If other USB peripherals are connected through the
same hub, disconnect them to see if the problem still
exists.
Check your printer.
CHECK4
Is the front cover properly closed?
Check if the front cover of the printer is securely
closed.
CHECK5
Are the ink tanks and the print heads
installed properly?
Make sure the ink tanks and the print heads are
installed properly.
Reference:
See "INSTALLING THE PRINT HEADS
AND INK TANKS" in the Setup Guide and
Operation Manual for more details on
inserting the ink tank or print head.
CHECK6
Has a paper jam occurred?
Open the jam cover and remove the jammed paper.
Reference:
See
Paper Jam
, for more information on how
to remove a paper jam.
CHECK7
Can you print a test page?
Depress the paper button on the printer for a few
seconds to print a test page. If you can print a test page,
there may be a problem not with the printer but with the
computer or interface cable.