Sharp AR-C260M AR-C260 AR-C260M Operation Manual - Page 46

TROUBLESHOOTING Problems related to general functions of the machine are described in this section. For problems related specifically to copying, see page 7-4. For problems related to network scanner functions, see the operation manual for that function. For problems related to the saddle stitch finisher refer to page 3-12 of this manual. Problems are not always due to machine failure and in many cases can be easily resolved by following the solutions in the table below. If it is determined that service is required, turn the power switch off, unplug the power cord and request service. If the message "CALL FOR SERVICE. CODE:**-**" appears in the touch panel, turn off the main switch, wait about 10 seconds, and then turn the main switch back on. If the message still appears after turning the switch off and on several times, it is likely that a failure has occurred to be required service. In this event, stop using the machine, unplug the power cord, and contact your Sharp dealer. Note : Letters and numbers appear in "**-**" above. When you contact your Sharp dealer, please tell your dealer what letters and numbers appear. Problem Check Solution or cause Printer plugged in? Plug the printer into a grounded outlet. Main power switch on? Turn on the main power switch. READY indicator off? The printer is warming up. (Warm-up time is approximately 99 seconds.) Wait until the READY indicator lights up. The machine does not operate. Message indicating need to load paper displayed? Message indicating need to replace the toner cartridge displayed? Load paper. (page 2-2) Replace the toner cartridge.(page 2-15) Message indicating a paper misfeed displayed? Remove misfed paper. (page 2-18) A message appears saying that the power must be turned off and then turned on. Turn off the main switch, wait about 10 seconds, and then turn on the switch again. If the same message appears after turning the main switch off and on several times, it is possible that the machine needs service. In this event, contact your dealer. Copying/printing not possible is A message appears saying that this type of paper cannot be used for two-sided copying. Two-sided printing is not possible on special paper. Use paper that can be used for automatic two-sided printing. (page 2-10) Incorrect bypass tray paper size Incorrect display of paper sizes 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11"R, A3W, A3, B4, or A4R only. When loading sizes 12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11"R, A3W, A3, B4, or A4R, be sure to open the tray extension. Copying/printing on paper from the bypass tray is skewed The number of sheets placed on the bypass tray exceeds the maximum number. The bypass guide is not adjusted to the size of the loaded paper. Do not place more than the maximum number of sheets. Adjust the bypass guide to the size of the loaded paper. Paper from the The paper size and paper type have not been set. Be sure to set the paper size and paper type when using special size or special type papers. (page 2-12) bypass tray The number of sheets placed on the bypass Do not place more than the maximum number of misfeeds tray exceeds the maximum number. sheets. The bypass guide is not adjusted to the Adjust the bypass guide to the size of the loaded size of the loaded paper. paper. Printing before the finished stops job is If too many pages collect on the output tray, the tray full sensor activates and stops printing. You have run out of paper. Remove the paper from the output tray. Load paper. (page 2-2) Smudges on printed Does a message appear indicating the Please contact the your dealer as soon as sheets need for maintenance? possible. Color occur. deviations When printing in color, character and color Perform color registration as explained on pages deviations appear. 10 and 11 of the key operator's guide. 2-24