Sharp LC-55LBU591U User Guide LC 43LBU591U - Page 41

LC-43LBU591U / LC-50LBU591U / LC-55LBU591U / LC-65LBU591U LC-43LBU591C / LC-50LBU591C / LC-55LBU591C / LC-65LBU591C Symptom Possible cause Try this... Double images Broadcast signal may be weak The picture has a few bright or This is normal in LED TVs dark spots • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • If you are using an antenna and the signal strength is low, switch to a cable or satellite box. • A few bright or dark spots on an TV screen is normal. It does not affect the operation of your TV. Volume is down or muted • Increase the volume. • Make sure that the sound is not muted. Headphones may be connected • Make sure that you do not have headphones connected. When headphones are connected, no sound comes from your TV speakers. TV speakers may be turned off • If you want sound to play through your TV speakers, make sure that your TV speakers are turned on. You may need to change • Change to a different audio mode. the audio mode Good picture, but no sound Home theater system, soundbar, or external speaker system may not be turned on or may not be set up correctly • If you are using a home theater system, soundbar, or external speaker system, make sure that it is turned on and is not muted and that it is set to the correct source. • If you connected an ARC audio device to the HDMI 1/ARC jack, make sure that you have turned on the ARC feature. • If you are using a home theater system, soundbar, or external speaker system and have connected it with a digital audio cable, make sure that you have set up the digital audio connection. • Make sure that the audio cables are connected correctly and securely to your TV. Bad content, no audio • Make sure that the selected channel or content is intended to be broadcasting with sound. Cables may not be connected correctly • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 19 or Connecting an antenna or cable TV (no box) on page 22. • The audio cables you are using may be bad. Try a new set. Poor picture Light in the viewing area • Make sure that the room is not too bright. Light reflecting off the may be interfering screen can make the picture difficult to see. A connected camera or camcorder may be interfering • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Audio noise Other devices may be interfering • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from your TV to eliminate the interference. After images appear • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. 41