Sharp MX-3071 User Manual FAQ - Color Advanced & Essential Series 2 - Page 29

Printing Problems

Page 29 highlights

Printing Problems CHECK LIST Have functions been disabled by the administrator? Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. ? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK & WHITE PRINTING I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA (ENVELOPES, ETC.) 2-SIDED PRINTING DOES NOT TAKE PLACE DIRECT PRINTING OF A FILE IN A SHARED FOLDER ON A COMPUTER IS NOT POSSIBLE A TRAY, FINISHER, OR OTHER PERIPHERAL DEVICE INSTALLED ON THE MACHINE CANNOT BE USED THE IMAGE IS GRAINY THE IMAGE IS TOO LIGHT OR TOO DARK COLORS ARE OFF TEXT AND LINES ARE FAINT AND DIFFICULT TO SEE Check Is your PC connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your PC? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows) Is your computer in an unstable state? Is the machine specified correctly in the application that you are using for printing? Are the network connection devices operating normally? Is the I/O timeout setting too short? Was a Notice Page printed? Have functions been disabled by the administrator? Did you save settings in the Condition Settings that cannot be used with your current option configuration? Check the features of each printer driver before installing. Follow the steps below to cancel printing Is the color mode set to "Color"? Have functions been disabled by the administrator? The color mode setting is configured in the printer driver. For envelopes*, use tray 1 or the bypass tray, and for special papers such as embossed paper, use the bypass tray. Does the paper type setting of the selected tray specify a type of paper that cannot be used for 2-sided printing? Are you using a special size or type of paper? Have functions been disabled by the administrator? Is [IPsec Settings] enabled on the machine? Have the peripheral devices that are installed on the machine been configured with the printer driver? Are the printer driver settings appropriate for the print job? Is the overall print density too light? Does the image (particularly a photo) need correction? (Windows) Did you perform "Registration Adjustment"? Was color data printed in black and white? (Windows) Is the overall print density too light? Are there fine lines in the original data? Page 30 30 30 30 30 31 31 31 31 31 31 31 32 32 32 32 33 33 33 33 34 34 34 35 35 35 35 35 36 29

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29
CHECK LIST
Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that
you can use may be restricted in your user settings. Check with your administrator.
Problem
Check
Page
PRINTING DOES NOT TAKE PLACE
Is your PC connected correctly to the machine?
30
Is the machine connected to the same network (LAN, etc.) as your PC?
30
Is the IP address selected correctly? (Windows)
30
Are you using a printer port created using Standard TCP/IP Port?
(Windows)
30
Is your computer in an unstable state?
30
Is the machine specified correctly in the application that you are using
for printing?
31
Are the network connection devices operating normally?
31
Is the I/O timeout setting too short?
31
Was a Notice Page printed?
31
Have functions been disabled by the administrator?
31
Did you save settings in the Condition Settings that cannot be used with
your current option configuration?
31
I DON'T KNOW WHICH PRINTER
DRIVER TO INSTALL
Check the features of each printer driver before installing.
31
I DON'T KNOW HOW TO CANCEL
PRINTING
Follow the steps below to cancel printing
32
COLOR PRINTING DOES NOT TAKE
PLACE
Is the color mode set to "Color"?
32
Have functions been disabled by the administrator?
32
I DON'T KNOW HOW TO SWITCH
BETWEEN COLOR AND BLACK &
WHITE PRINTING
The color mode setting is configured in the printer driver.
32
I DON'T KNOW HOW TO PRINT ON
SPECIAL MEDIA (ENVELOPES,
ETC.)
For envelopes*, use tray 1 or the bypass tray, and for special papers
such as embossed paper, use the bypass tray.
33
2-SIDED PRINTING DOES NOT
TAKE PLACE
Does the paper type setting of the selected tray specify a type of paper
that cannot be used for 2-sided printing?
33
Are you using a special size or type of paper?
33
Have functions been disabled by the administrator?
33
DIRECT PRINTING OF A FILE IN A
SHARED FOLDER ON A
COMPUTER IS NOT POSSIBLE
Is [IPsec Settings] enabled on the machine?
34
A TRAY, FINISHER, OR OTHER
PERIPHERAL DEVICE INSTALLED
ON THE MACHINE CANNOT BE
USED
Have the peripheral devices that are installed on the machine been
configured with the printer driver?
34
THE IMAGE IS GRAINY
Are the printer driver settings appropriate for the print job?
34
THE IMAGE IS TOO LIGHT OR TOO
DARK
Is the overall print density too light?
35
Does the image (particularly a photo) need correction?
(Windows)
35
COLORS ARE OFF
Did you perform "Registration Adjustment"?
35
TEXT AND LINES ARE FAINT AND
DIFFICULT TO SEE
Was color data printed in black and white?
(Windows)
35
Is the overall print density too light?
35
Are there fine lines in the original data?
36
?
Printing Problems