Sharp MX-B355W Troubleshooting Guide - MX-B355W MX-B455W - Page 28

Printing Problems ? I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA (ENVELOPES, ETC.) Check Load envelopes or other special media in the bypass tray. ! Solution ■ Load special media such as envelopes in the bypass tray. After loading the media, set the paper size and paper in [Tray Settings] in the home screen. For more information on paper settings, see the "User's Manual" . When you have completed the settings on the machine, set the "Original Size" and "Paper Size" appropriately on the [Main] tab of the printer driver. ? 2-SIDED PRINTING DOES NOT TAKE PLACE Check ! Solution Does the paper type setting of the selected tray specify a type of paper that cannot be used for 2-sided printing? Are you using a special size or type of paper? Have functions been disabled by the administrator? ■ Check "Paper Tray Settings" in the setting mode.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job] Check the [Tray Settings] in the home screen. Tap the selected tray, and in the screen that appears, tap the [Paper Property] key. If the [Disable Duplex] checkbox in the paper properties screen is , the tray cannot be used for duplex printing. Change the paper type to a type that can be used for duplex printing. ■ For the paper types and sizes that can be used for two-sided copying, read "SPECIFICATIONS" in Start Guide. ■ Check with your administrator. Some functions may have been disabled in the setting mode. Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. 28