Sharp MX-B355W Troubleshooting Guide - MX-B355W MX-B455W - Page 29

Direct Printing Of A File In A Shared, Folder On A Computer Is Not Possible

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Printing Problems ? DIRECT PRINTING OF A FILE IN A SHARED FOLDER ON A COMPUTER IS NOT POSSIBLE Check Is [IPsec Settings] enabled on the machine? ! Solution ■ Check with your administrator. When [IPsec Settings] is enabled in the setting mode, direct printing of a file in a shared folder may not be possible in your PC environment. For information about [IPsec Settings], consult your administrator.  "Settings" → [Security Settings] → [IPsec Settings] A TRAY, FINISHER, OR OTHER PERIPHERAL ? DEVICE INSTALLED ON THE MACHINE CANNOT BE USED Check Have the peripheral devices that are installed on the machine been configured with the printer driver? ! Solution ■ Open the printer properties dialog box and click [Auto Configuration] on the [Options] tab. (Windows) If auto configuration cannot be executed, see the Software Setup Guide. ? THE IMAGE IS GRAINY Check Are the printer driver settings appropriate for the print job? ! Solution ■ Check the settings of the printer driver. When selecting print settings, select a print mode from [600dpi] or [600dpi (High Quality)]. Windows: The resolution setting is selected in the [Image Quality] tab of the printer driver properties window. Mac OS: Select [Advanced2] menu on the [Printer Features] in the print window. 29

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29
Printing Problems
DIRECT PRINTING OF A FILE IN A SHARED
FOLDER ON A COMPUTER IS NOT POSSIBLE
Check
Solution
Is [IPsec Settings] enabled on the
machine?
■
Check with your administrator.
When [IPsec Settings] is enabled in the setting mode, direct printing of a file in a
shared folder may not be possible in your PC environment.
For information about
[IPsec Settings], consult your administrator.
"Settings"
→
[Security Settings]
→
[IPsec Settings]
A TRAY, FINISHER, OR OTHER PERIPHERAL
DEVICE INSTALLED ON THE MACHINE CANNOT
BE USED
Check
Solution
Have the peripheral devices that are
installed on the machine been
configured with the printer driver?
■
Open the printer properties dialog box and click [Auto Configuration]
on the
[Options] tab. (Windows)
If auto configuration cannot be executed, see the Software Setup Guide.
THE IMAGE IS GRAINY
Check
Solution
Are the printer driver settings
appropriate for the print job?
■
Check the settings of the printer driver.
When selecting print settings, select a print mode from [600dpi] or [600dpi (High
Quality)].
Windows: The resolution setting is selected in the [Image Quality] tab of the
printer driver properties window.
Mac OS: Select [Advanced2] menu on the [Printer Features] in the print window.
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