Sharp MX-C304W MX-C303W MX-C304W Troubleshooting Guide - Page 7
Check List - driver
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General Problems CHECK LIST ? Problem I CAN'T USE A PARTICULAR FUNCTION OR PERIPHERAL DEVICE I DON'T KNOW HOW TO CHECK THE TOTAL NUMBER OF PAGES USED THE OPERATION PANEL CANNOT BE USED PRINTING IS NOT POSSIBLE OR STOPS DURING A JOB I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING THE DISPLAYED TRAY PAPER SIZE IS NOT CORRECT THE ORIGINAL MISFEEDS (AUTOMATIC DOCUMENT FEEDER) Check Have functions been disabled by the administrator? Hold down the [Home Screen] key. You can check in the status of setting mode. Is the main power indicator lit? Did you just power on the machine? Is the [Power Save Mode] button blinking? Is a cover open or a device separated from the machine? Did login fail three times in a row? Does a message appear indicating that Auto Login failed? Does the message "Call for service. Code:xx-xx*." appear in the touch panel? Is a tray out of paper? Is the machine out of toner? Has a paper misfeed occurred? Is the output tray full? Is the waste toner box full? Are restrictions placed on the trays that can be used in each mode (copy, print, image send, and document filing)? You can prohibit color printing in User Control. For copy mode, you can set copying to black & white priority. For printing mode, you can set printing to black & white priority in the printer driver settings. Is the paper size loaded to the bypass tray or tray 1 same with the paper size being displayed in the touch panel? Is too much paper loaded into the document feeder tray? Is the original a long original? Is the original on thin paper? Is the feed roller dirty? Page 10 10 10 10 10 10 10 11 11 11 11 11 11 11 11 11 12 12 12 13 13 13 13 7