Sharp PCMM10 Operation Manual - Page 111

Trouble with Hard Disk, Trouble with CD, Trouble with Communication

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Trouble with Hard Disk Question: Why can't I read or write data to/from the hard disk? • Confirm the drive and file names are correct. • Confirm the hard disk has sufficient free space. Trouble with CD Question: Why can't I read data from a compact disc or play files? • Confirm the external CD-ROM drive unit is correctly connected to your computer. • Confirm the CD is inserted correctly. • Confirm the drive and file names are correct. • Confirm the CD is not stained or scratched. • Confirm the CD or files are supported. Trouble with Communication Question: Why can't I communicate through the modem? • Confirm the modem card is properly inserted in your computer. • Confirm the dial setting (pulse or tone) of Windows or communication software is matched with the telephone line. • Confirm the country/region setting is appropriate. • Confirm the network configuration is appropriate. • Confirm the user name or password is correct. • Confirm the COM port in the communication software is set appropriately. • Turn off the power management in the Windows. • If an unusual device is attached to the line you are connecting to, the modem may not function properly. Remove the device or contact a dealer of the device. • If connected to a PBX, consult the PBX maintenance staff or its service company. If the electric characteristics of your PBX are different from those of a regular analog line, the modem will not function properly. If you connect the modem to a digital PBX, both the modem and the PBX may be damaged. T-5

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T-5
Trouble with Hard Disk
Question: Why can't I read or write data to/from the hard disk?
•
Confirm the drive and file names are correct.
•
Confirm the hard disk has sufficient free space.
Trouble with CD
Question: Why can’t I read data from a compact disc or play files?
•
Confirm the external CD-ROM drive unit is correctly connected to your computer.
•
Confirm the CD is inserted correctly.
•
Confirm the drive and file names are correct.
•
Confirm the CD is not stained or scratched.
•
Confirm the CD or files are supported.
Trouble with Communication
Question: Why can't I communicate through the modem?
•
Confirm the modem card is properly inserted in your computer.
•
Confirm the dial setting (pulse or tone) of Windows or communication software is
matched with the telephone line.
•
Confirm the country/region setting is appropriate.
•
Confirm the network configuration is appropriate.
•
Confirm the user name or password is correct.
•
Confirm the COM port in the communication software is set appropriately.
•
Turn off the power management in the Windows.
•
If an unusual device is attached to the line you are connecting to, the modem may
not function properly. Remove the device or contact a dealer of the device.
•
If connected to a PBX, consult the PBX maintenance staff or its service company.
If the electric characteristics of your PBX are different from those of a regular
analog line, the modem will not function properly. If you connect the modem to a
digital PBX, both the modem and the PBX may be damaged.