Sony Ericsson C905 User Guide - Page 69

Troubleshooting, Common questions, Master reset, Reset settings, Reset all, Settings, General - screen replacement

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Troubleshooting Some problems will require you to call your network operator. For more support go to www.sonyericsson.com/support. Common questions I have problems with memory capacity or the phone is working slowly Restart your phone every day to free memory or do a Master reset. Master reset If you select Reset settings, the changes that you have made to settings will be deleted. If you select Reset all, your settings and content, such as contacts, messages, pictures, sounds and downloaded games, will be deleted. You may also lose content that was in the phone at purchase. To reset the phone 1 From standby select Menu > Settings > the General tab > Master reset. 2 Select an option. 3 Follow the instructions that appear. I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. The battery is worn out and needs to be replaced. See Charging the battery on page 8. No battery icon appears when I start charging the phone It may take a few minutes before the battery icon appears on the screen. Some menu options appear in grey A service is not activated. Contact your network operator. I cannot use Internet-based services Your subscription does not include data capability. Settings are missing or incorrect. You can download settings using the setup wizard or by going to www.sonyericsson.com/support. Troubleshooting 67 This is an Internet version of this publication. © Print only for private use.

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Troubleshooting
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support
.
Common questions
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a
Master reset
.
Master reset
If you select
Reset settings
, the
changes that you have made to
settings will be deleted.
If you select
Reset all
, your settings and
content, such as contacts, messages,
pictures, sounds and downloaded
games, will be deleted. You may also
lose content that was in the phone at
purchase.
To reset the phone
1
From standby select
Menu
>
Settings
>
the
General
tab >
Master reset
.
2
Select an option.
3
Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs to be
replaced. See
Charging the battery
on
page 8.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact your
network operator.
I cannot use Internet-based services
Your subscription does not include
data capability. Settings are missing or
incorrect.
You can download settings using the
setup wizard or by going to
www.sonyericsson.com/support
.
Troubleshooting
67
This is an Internet version of this publication. © Print only for private use.