Sony Ericsson J132 User Guide - Page 36

Troubleshooting - sim removal

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Troubleshooting You can correct most problems yourself. For more support go to www.sonyericsson.com/support, see the Important information guide or contact your network operator. Remove the SIM card before handing your phone in for repair. To reset the phone 1 Remove the battery cover and battery. 2 Put the battery and cover back in place and turn on the phone. To perform a master reset 1 From standby select Menu > Settings > Advanced > Master reset. 2 Select Reset settings to delete your changes to settings or Reset all to delete your changes to settings, all contacts, messages, personal data and content. 3 Select Continue. To unblock the SIM card 1 When PIN blocked. Enter PUK provided by your operator. is displayed, enter your PUK and select OK. 2 Enter a new four-to-eight-digit PIN and select OK. 3 Re-enter the new PIN to confirm and select OK. Your PUK (Personal Unblocking Key) and PIN code are supplied by your network operator. 36 This is the Internet version of the User guide. © Print only for private use.

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36
Troubleshooting
You can correct most problems yourself. For more support
go to
www.sonyericsson.com/support
, see the
Important
information guide
or contact your network operator.
To reset the phone
1
Remove the battery cover and battery.
2
Put the battery and cover back in place and turn on the
phone.
To perform a master reset
1
From standby select
Menu
>
Settings
>
Advanced
>
Master reset
.
2
Select
Reset settings
to delete your changes to settings
or
Reset all
to delete your changes to settings, all contacts,
messages, personal data and content.
3
Select
Continue
.
To unblock the SIM card
1
When
PIN blocked. Enter PUK provided by your operator.
is displayed, enter your PUK and select
OK
.
2
Enter a new four-to-eight-digit PIN and select
OK
.
3
Re-enter the new PIN to confirm and select
OK
.
Remove the SIM card before handing your phone in for
repair.
Your PUK (Personal Unblocking Key) and PIN code are
supplied by your network operator.
This is the Internet version of the User guide. ' Print only for private use.