Sony BDP-BX58 Operating Instructions - Page 26
Additional Information, Troubleshooting, Picture, Sound - problems
UPC - 027242815421
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Additional Information Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Picture There is no picture or the picture is not output correctly. , Check that all the connecting cables are securely connected (page 10). , Switch the input selector on your TV to display the signal from the player. , Reset the video output resolution to the lowest resolution by pressing x on the player for more than 10 seconds. , For HDMI connections, try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then reconnect the HDMI cable. , The HDMI OUT jack is connected to a DVI device that does not support copyright protection technology. , For HDMI connections, check the [Output Video Format] settings in the [Screen Settings] setup (page 22). , When the analog signals are also output, set [BD/DVD-ROM 1080/24p Output] to [Off] in the [Screen Settings] setup (page 22). , For BD-ROMs, check the [BD/DVD-ROM 1080/24p Output] setting in the [Screen Settings] setup (page 22). The display language on the screen switches automatically when connected to the HDMI OUT jack. , When [Control for HDMI] is set to [On] (page 24), the display language on the screen automatically switches according to the language setting of the connected TV (if you change the setting on your TV, etc.). Sound There is no sound or the sound is not output correctly. , Check that all the connecting cables are securely connected (page 10). , Switch the input selector on your AV amplifier (receiver) so that the audio signals of the player are output from your AV amplifier (receiver). , If the audio signal does not come through the DIGITAL OUT (COAXIAL)/HDMI OUT jack, check the audio settings (page 22). , For HDMI connections, try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then reconnect the HDMI cable. , For HDMI connections, if the player is connected to a TV through an AV amplifier (receiver), try connecting the HDMI cable directly to the TV. Refer also to the instruction manual supplied with the AV amplifier (receiver). , The HDMI OUT jack is connected to a DVI device (DVI jacks do not accept audio signals). , The device connected to the HDMI OUT jack does not support the audio format of the player. Check the audio settings (page 22). The HD Audio (Dolby Digital Plus, Dolby TrueHD, DTS-HD High Resolution Audio, and DTS-HD Master Audio) is not output by bitstream. , Set [BD Audio MIX Setting] to [Off] in the [Audio Settings] setup (page 22). , Check that the connected AV amplifier (receiver) is compatible with each HD Audio format. The interactive audio is not output. , Set [BD Audio MIX Setting] to [On] in the [Audio Settings] setup (page 22). Disc The disc does not play. , The disc is dirty or skewed. , The disc is upside down. Insert the disc with the playback side facing down. , The disc has a format that cannot be played back by this player (page 30). 26