Sony BDP-S590 Operating Instructions - Page 34

Additional Information, Troubleshooting, Picture, Sound - audio problems

Page 34 highlights

Additional Information Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Output] setting in the [Screen Settings] setup (page 29). The display language on the screen switches automatically when connected to the HDMI OUT jack. , When [Control for HDMI] is set to [On] (page 31), the display language on the screen automatically switches according to the language setting of the connected TV (if you change the setting on your TV, etc.). Picture Sound There is no picture or the picture is not output correctly. , Check that all the connecting cables are securely connected (page 15). , Switch the input selector on your TV to display the signal from the player. , Reset the video output resolution to the lowest resolution by pressing x on the player for more than 10 seconds. , For HDMI connections, try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then reconnect the HDMI cable. , The HDMI OUT jack is connected to a DVI device that does not support copyright protection technology. , For HDMI connections, check the [Output Video Format] settings in the [Screen Settings] setup (page 29). , When the analog signals are also output, set [BD-ROM 24p Output] or [DVD-ROM 24p Output] to [Off] in the [Screen Settings] setup (page 29). , For BD-ROMs, check the [BD-ROM 24p Output] or [DVD-ROM 24p 34 There is no sound or the sound is not output correctly. , Check that all the connecting cables are securely connected (page 15). , Switch the input selector on your AV amplifier (receiver) so that the audio signals of the player are output from your AV amplifier (receiver). , If the audio signal does not come through the DIGITAL OUT (OPTICAL/COAXIAL)/HDMI OUT jack, check the audio settings (page 29). , For HDMI connections, try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then reconnect the HDMI cable. , For HDMI connections, if the player is connected to a TV through an AV amplifier (receiver), try connecting the HDMI cable directly to the TV. Refer also to the instruction manual supplied with the AV amplifier (receiver). , The HDMI OUT jack is connected to a DVI device (DVI jacks do not accept audio signals).

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34
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
There is no picture or the picture is
not output correctly.
,
Check that all the connecting cables
are securely connected (page 15).
,
Switch the input selector on your TV
to display the signal from the player.
,
Reset the video output resolution to the
lowest resolution by pressing
x
on the
player for more than 10 seconds.
,
For HDMI connections, try the
following:
1
Turn the player off and
on again.
2
Turn the connected
equipment off and on again.
3
Disconnect and then reconnect the
HDMI cable.
,
The HDMI OUT jack is connected to a
DVI device that does not support
copyright protection technology.
,
For HDMI connections, check the
[Output Video Format] settings in the
[Screen Settings] setup (page 29).
,
When the analog signals are also
output, set [BD-ROM 24p Output] or
[DVD-ROM 24p Output] to [Off] in
the [Screen Settings] setup (page 29).
,
For BD-ROMs, check the [BD-ROM
24p Output] or [DVD-ROM 24p
Output] setting in the [Screen Settings]
setup (page 29).
The display language on the screen
switches automatically when
connected to the HDMI OUT jack.
,
When [Control for HDMI] is set to
[On] (page 31), the display language
on the screen automatically switches
according to the language setting of the
connected TV (if you change the
setting on your TV, etc.).
There is no sound or the sound is not
output correctly.
,
Check that all the connecting cables
are securely connected (page 15).
,
Switch the input selector on your AV
amplifier (receiver) so that the audio
signals of the player are output from
your AV amplifier (receiver).
,
If the audio signal does not come
through the DIGITAL OUT
(OPTICAL/COAXIAL)/HDMI OUT
jack, check the audio settings
(page 29).
,
For HDMI connections, try the
following:
1
Turn the player off and
on again.
2
Turn the connected
equipment off and on again.
3
Disconnect and then reconnect the
HDMI cable.
,
For HDMI connections, if the player is
connected to a TV through an AV
amplifier (receiver), try connecting the
HDMI cable directly to the TV. Refer
also to the instruction manual supplied
with the AV amplifier (receiver).
,
The HDMI OUT jack is connected to a
DVI device (DVI jacks do not accept
audio signals).
Picture
Sound