Sony BVM-HX310 Operating Instructions - Page 38

Security menu Submenu Password Lock Setting The settings saved for "User1" in the color temperature and for "User Preset1" in the User Preset, and "Input Setting1" to "Input Setting8" of SDI 1, SDI 2, and HDMI which are saved as a batch can be password protected to avoid changing them. When you protect the values with a password, set a four-digit number. The initial password is "0000." When you use "Password Lock," change the initial password first.  Color Temp./User Pre.: Select "On" to protect the setting values saved in the color temperature for "User1" and the User Preset for "User Preset1." Select "Off" to not protect with the password. (Default value: Off)  Save All Input Setting: Set to "On" when the setting values from "Input Setting1" to "Input Setting8" of SDI 1, SDI 2, and HDMI which are saved as a batch are password protected. Set to "Off" when they are not password protected. (Default value: Off)  Change Password: Changes the password. Note If you forget the password, refer to Sony qualified service personnel. Troubleshooting This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support.  The unit cannot be operated  The key protection function is on. Press and hold the KEY INHIBIT button (page 7) for more than two seconds to set the protection of the setting value to off. Or, a function that does not work is assigned to a function button. When the menu is not displayed, press the SELECT/ENTER control (page 8) to confirm the functions assigned to function buttons.  Adjustments and settings cannot be made  Adjustments and settings may not be possible depending on the input signals and the status of the unit. See "Input Signals and Adjustable/Setting Items" (page 10).  The black bars appear at the upper and lower or left and right positions of the display  When the signal aspect ratio is different from that of the panel, the black bars appear. This is not a failure of the unit.  The screen becomes dark and the unit turns off  If the internal temperature of the unit increases, the screen may become dark and the unit may turn off. Check if the ventilation slots or vents are blocked with something such as dust. In this case, refer to Sony qualified service personnel.  Color is not displayed correctly  Check the "Interface Format" display (page 23, page 25) or the "Signal Format" (page 24, page 26), "Color Temp." (page 20), or "Color Space" (page 23, page 26, page 28) setting. 38