Sony CDP-C500 Operating Instructions - Page 15

Troubleshooting Guide The following checks will assist in the correction of most problems which you may encounter with your unit. Should any problem persist after you have made these checks, consult your nearest Sony service facility. Before going through the check list below, first refer back to the connection and operating procedures. Trouble No audio from one or both channels Play does not begin. Discs cannot be played continuously. Remote commander does not operate the unit. (For CDP-0500 and CDP-C44 only). Any operation is not possible. Causes Remedy Incorrect operation of the amplifier Operate correctly. Loose connection Connect the cords firmly. No disc in the disc compartment Put disc(s) in the compartment. The player is in the pause mode. Press l*II (or II on the remote commander) to release pause. Moisture condensation Leave the player turned on for about an hour. The disc is set upside down. Set the disc with the label side up. The disc is tilted. Set the disc correctly. The disc is extremely dirty. Clean the disc. Play did not start from the disc in the Press DISC 1 to start play. DISC 1 tray. The batteries are exhausted. Replace both batteries. The remote commander is not pointed Point the remote commander to the at the remote control sensor. sensor. There is an obstacle between the remote commander and the unit. Remove the obstacle. The remote commander is too far from Move closer. the unit. The internal control program may not Turn OFF the power and turn it ON run. again. 15