Sony DCR-TRV950 Operating Instructions - Page 224

Symptom, Cause and/or Corrective Actions

Page 224 highlights

Types of trouble and how to correct trouble Symptom The cassette cannot be removed even if the cassette lid is open. The melody or beep sounds for five seconds. When you set the POWER switch to VCR or OFF (CHG), if you move your camcorder, you may hear a clattering sound from inside your camcorder. You cannot charge the battery pack. While charging the battery pack, no indicator appears, the indicator flashes in the display window. No function works though the power is on. The buttons do not appear on the touch panel. The buttons on the LCD screen do not work. The indicators appear mirrorreversed in the viewfinder or on the TV screen. Image data cannot be transferred by the USB connection. Cause and/or Corrective Actions • Moisture has started to condense in your camcorder (p. 236). • Moisture condensation has occurred. c Remove the cassette and leave your camcorder for at least one hour to acclimatize (p. 236). • Some troubles have occurred in your camcorder. c Remove the cassette and insert it again, then operate your camcorder. • This is because some functions use a linear mechanism. Your camcorder is not malfunctioning. • The POWER switch is not set to OFF (CHG). c Set it to OFF (CHG) (p. 16). • The battery pack is not properly installed. c Install it properly (p. 15). • Something is wrong with the battery pack. c Please contact your Sony dealer or local authorized Sony service facility. • Disconnect the power cord of the AC power adaptor or remove the battery, then reconnect it in about one minute. Turn the power on. If the functions still do not work, press the RESET button using a sharp-pointed object (If you press the RESET button, all the settings including the date and time return to their defaults.) (p. 15, 19, 245). • The DISPLAY/TOUCH PANEL button is pressed. c Press the LCD screen lightly. c Press the DISPLAY/TOUCH PANEL button on your camcorder or the DISPLAY button on the Remote Commander (p. 41). • Adjust the screen (CALIBRATION) (p. 238). • The mirror mode is activated. This is not a malfunction (p. 32). • The USB cable was connected before installation of the USB driver was completed. c Uninstall the incorrect USB driver and re-install the USB driver (p. 188, 191, 202). • USBCONNECT is set to PTP in the menu settings when the POWER switch is set to MEMORY/NETWORK (DCRTRV950 only). c Set it to NORMAL (p. 215). 224

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256

224
Symptom
Cause and/or Corrective Actions
• Moisture has started to condense in your camcorder
(p. 236).
• Moisture condensation has occurred.
c
Remove the cassette and leave your camcorder for at
least one hour to acclimatize (p. 236).
• Some troubles have occurred in your camcorder.
c
Remove the cassette and insert it again, then operate
your camcorder.
• This is because some functions use a linear mechanism.
Your camcorder is not malfunctioning.
• The POWER switch is not set to OFF (CHG).
c
Set it to OFF (CHG) (p. 16).
• The battery pack is not properly installed.
c
Install it properly (p. 15).
• Something is wrong with the battery pack.
c
Please contact your Sony dealer or local authorized Sony
service facility.
• Disconnect the power cord of the AC power adaptor or
remove the battery, then reconnect it in about one minute.
Turn the power on. If the functions still do not work, press
the RESET button using a sharp-pointed object (If you
press the RESET button, all the settings including the date
and time return to their defaults.)
(p. 15, 19, 245).
• The DISPLAY/TOUCH PANEL button is pressed.
c
Press the LCD screen lightly.
c
Press the DISPLAY/TOUCH PANEL button on your
camcorder or the DISPLAY button on the Remote
Commander (p. 41).
• Adjust the screen (CALIBRATION) (p. 238).
• The mirror mode is activated.
This is not a malfunction (p. 32).
• The USB cable was connected before installation of the
USB driver was completed.
c
Uninstall the incorrect USB driver and re-install the USB
driver (p. 188, 191, 202).
• USBCONNECT is set to PTP in the menu settings when
the POWER switch is set to MEMORY/NETWORK (DCR-
TRV950 only).
c
Set it to NORMAL (p. 215).
The cassette cannot be removed
even if the cassette lid is open.
The melody or beep sounds for
five seconds.
When you set the POWER switch to
VCR or OFF (CHG), if you move
your camcorder, you may hear a
clattering sound from inside your
camcorder.
You cannot charge the battery pack.
While charging the battery pack, no
indicator appears, the indicator
flashes in the display window.
No function works though the
power is on.
The buttons do not appear on the
touch panel.
The buttons on the LCD screen do
not work.
The indicators appear mirror-
reversed in the viewfinder or on the
TV screen.
Image data cannot be transferred by
the USB connection.
Types of trouble and how to correct trouble