Sony DSC-HX99 Help Guide - Page 286

You cannot transfer XAVC S 4K movies or the original data of XAVC S HD movies recorded in [120p]/[100p] to a smartphone. You can only transfer proxy movies. Depending on the smartphone, the transferred movie may not be played back correctly. For example, the movie may not play smoothly, or there may be no sound. If the Image Index is displayed on the product, you cannot transfer images using the NFC function. If you cannot make a connection, do as the following: Launch PlayMemories Mobile on your smartphone, and then move the smartphone slowly toward the product. If the smartphone is in a case, remove it. If the product is in a case, remove it. Check whether the NFC function is activated on your smartphone. (N mark) of this When [Airplane Mode] is set to [On], you cannot connect the product and the smartphone. Set [Airplane Mode] to [Off]. Related Topic PlayMemories Mobile Snd to Smrtphn Func: Send to Smartphone Snd to Smrtphn Func: Sending Target (proxy movies) Airplane Mode 4-745-578-11(1) Copyright 2018 Sony Corporation 286