Sony DSC-P7 Operating Instructions (primary manual) - Page 83

Movie MPEG movie/Clip Motion/Multi Burst, Computers

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Page 83 highlights

Symptom Cause Solution You have deleted the image by mistake. • Once you have deleted a file, you cannot restore p The write-protect switch on the "Memory Stick" will prevent it. you from deleting images by mistake (page 96). The resizing function does not work. • Movie (MPEG movie)/Clip Motion/Multi Burst - files cannot be resized. You cannot display a print • Print marks cannot be attached to movie (MPEG - mark. movie)/Clip Motion files. Computers Symptom Cause Solution You do not know whether - or not your OS can be used with the camera. p Check "Recommended computer environment" (page 41). You cannot install the USB driver. Your computer does not recognize your camera. - p In Windows 2000, log on as Administrator (authorized Administrators) (page 42). • The camera is turned off. • The battery level is too low. • You are not using the supplied USB cable. • The USB cable is not connected securely. • [USB CONNECT] is set to [PTP] in the SET UP settings. • The USB connectors on your computer are connected to other equipment besides the keyboard, the mouse, and your camera. • The USB driver is not installed. • Your computer does not properly recognize the device because you connected the camera and your computer with the USB cable before you installed the "USB Driver" from the supplied CD-ROM. p Turn on the camera (page 15). p Use the AC power adaptor (supplied) (page 14). p Use the supplied USB cable (page 44). p Disconnect the USB cable, and securely connect it again. Make sure that "USB MODE" is displayed on the LCD screen (page 44). p Set it to [NORMAL] (pages 52, 94). p Disconnect the USB cables except for those connected to the keyboard, the mouse, and your camera. p Install the USB driver (page 42). p Delete the erroneously recognized device from your computer, then install the USB driver (pages 42, 46). Troubleshooting 83

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83
Troubleshooting
Computers
You have deleted the
image by mistake.
•
Once you have deleted a file, you cannot restore
it.
p
The write-protect switch on the “Memory Stick” will prevent
you from deleting images by mistake (page 96).
The resizing function
does not work.
•
Movie (MPEG movie)/Clip Motion/Multi Burst
files cannot be resized.
—
You cannot display a print
mark.
•
Print marks cannot be attached to movie (MPEG
movie)/Clip Motion files.
—
Symptom
Cause
Solution
You do not know whether
or not your OS can be
used with the camera.
—
p
Check “Recommended computer environment” (page 41).
You cannot install the
USB driver.
—
p
In Windows 2000, log on as Administrator (authorized
Administrators) (page 42).
Your computer does not
recognize your camera.
•
The camera is turned off.
•
The battery level is too low.
•
You are not using the supplied USB cable.
•
The USB cable is not connected securely.
•
[USB CONNECT] is set to [PTP] in the SET UP
settings.
•
The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
•
The USB driver is not installed.
•
Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
p
Turn on the camera (page 15).
p
Use the AC power adaptor (supplied) (page 14).
p
Use the supplied USB cable (page 44).
p
Disconnect the USB cable, and securely connect it again. Make
sure that “USB MODE” is displayed on the LCD screen
(page 44).
p
Set it to [NORMAL] (pages 52, 94).
p
Disconnect the USB cables except for those connected to the
keyboard, the mouse, and your camera.
p
Install the USB driver (page 42).
p
Delete the erroneously recognized device from your computer,
then install the USB driver (pages 42, 46).
Symptom
Cause
Solution