Sony FW-32BZ30J Reference Guide - Page 19
Troubleshooting, button on the remote control or the LCD
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FW-32BZ30J 10 mm - 12 mm Screw (M6) Wall-Mount Bracket LCD Display's rear cover • Refer to the following table for wall-mount hole pattern. Model Name FW-100BZ40J FW-75BZ30J / 65BZ30J / 55BZ30J FW-50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J FW-32BZ30J Wall-mount hole pattern × 600 × 400 mm 300 × 300 mm 200 × 200 mm 100 × 200 mm • Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children. Note • Read the supplied safety documentation for additional safety information. • For more detailed information, visit Sony Customer Support website.* * Only on limited region/country/LCD Display model. Troubleshooting General troubleshooting for issues like: black screen, no sound, frozen picture, LCD Display does not respond, or network is lost, do the following steps. 1 Restart your LCD Display by pressing the power button on the remote control for about five seconds. The LCD Display will restart. If the LCD Display does not US recover, try unplugging the AC power cord then press the power button on the LCD Display and release it. Wait for two minutes, and plug in the AC power cord. Or, press the power button on the LCD Display for about 40 seconds until the LCD Display turns off. 2 Refer to the Help menu by pressing HELP on the remote control. 3 Connect your LCD Display to the Internet and perform a software update. Sony recommends you to keep your LCD Display software updated. Software updates provide new features and performance improvements. 4 Perform the factory data reset. When you plug in the LCD Display, the LCD Display may not be able to turn on for a while even if you press the power button on the remote control or the LCD Display. It takes time to initialize the system. Wait for about one minute, then operate it again. How to reset the LCD Display to factory settings WARNING: The reset will clear all of your customized settings including the parental lock setting. • You can reset the LCD Display to factory settings by selecting [Factory data reset]. • To force factory data reset, unplug the AC power cord. Press and hold button on the LCD Display, then plug in the AC power cord. • For security purposes, be sure to remove all personal and account information before discarding, selling or passing your LCD Display to someone else by: unlinking/unregistering, signing out of and deactivating all network services as well as factory reset the LCD Display. 19US