Sony KDL-V32XBR1 Operating Instructions - Page 92

Other Information Overview This chapter includes the following topics: Topic Contacting Sony Troubleshooting Specifications Optional accessories Index See Page 92 92 98 98 99 Contacting Sony If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center. For US residents: 1-800-222-SONY (7669) For Canadian residents: 1-877-899-SONY (7669) Before calling Sony customer support, please write down the model and serial numbers of your TV. You'll find this information on the front cover of this manual. Troubleshooting Remote Control Problem Remote control does not operate Cannot change channels with the remote control Possible Remedies ❑ The batteries could be weak. Replace the batteries. ❑ Check the orientation of the batteries. ❑ Press TV (FUNCTION) once, and the TV indicator lights up. You may have inadvertently pressed SAT/CABLE (FUNCTION), which changes the remote control to SAT or CABLE mode. ❑ Make sure this unit's power cord is connected securely to the wall outlet. ❑ If you are using the TV to change channels, first press TV (FUNCTION) once, and the TV indicator lights up. ❑ If you are using another device to change channels, be sure you have not inadvertently switched your TV from the channel 3 or 4 setting. ❑ If you are using another device to change channels, be sure to press FUNCTION for that device. For example, if you are using your cable box to change channels, be sure to press SAT/CABLE (FUNCTION) once, and the SAT/CABLE indicator lights up. 92