Sony KE-42XBR900 Operating Instructions - Page 98
Contacting Sony, Troubleshooting, Twin View - display problems
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Contacting Sony If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only) or (416) 499-SONY (7669) (Canadian residents only). Troubleshooting Twin View Problem Possible Remedies I cannot get Twin View to work s s s If you are using a cable box to unscramble all channels (as shown on page 27), you cannot use the Twin View feature. This is because the cable box can unscramble only one channel at a time. You can use Twin View to view a signal from a different source that is connected to the TV's A/V jacks (such as a VCR or DVD player) in the second window by pressing TV/VIDEO while in Twin View. Sources connected to the AUX, VIDEO 4, VIDEO 5, and VIDEO 6 inputs display in the left Twin View window, but not the right. There is no Twin View window, s or it is just static s Be sure the Twin View window is set to a video input or channel that has a signal airing. You might be tuned to a video input with nothing connected to it. Try cycling through the video inputs by pressing TV/VIDEO. Twin View cannot display anything but TV channels s Try cycling through the video inputs by pressing TV/VIDEO. Check that the Video Label option is not set to Skip. (See the Setup Menu on page 91.) Twin View displays the same s Both Twin View windows might be set to the same channel. Try changing program in both windows channels in either window. Other Info 96