Sony KF-60DX100 Operating Instructions - Page 82

Other Information Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (U.S. residents only) or (416) 499-SONY (7669) (Canadian residents only). Problem Possible Remedies No picture (screen not lit), no sound ❏ Make sure the LCD projection TV's power cord is connected securely to the wall outlet. ❏ Push the power button on the front of the LCD projection TV. ❏ Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV, and when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6. ❏ Try another channel. It could be station trouble. ❏ The Parental Control feature is activated (see "Using the Parent Menu" on page 69). ❏ If your LCD projection TV does not turn on, and a red light keeps flashing, your LCD projection TV may need service. Call your local Sony Service Center. Remote control does not operate ❏ Batteries could be weak. Replace the batteries. ❏ Press TV (FUNCTION) when operating your LCD projection TV. ❏ Make sure the LCD projection TV's power cord is connected securely to the wall outlet. ❏ Locate the LCD projection TV at least 3-4 feet away from fluorescent lights. ❏ Check the orientation of the batteries. Dark, poor or no picture (screen lit), good sound ❏ Adjust the Picture setting in the Video menu (see page 58). ❏ Adjust the Brightness setting in the Video menu (see page 58). ❏ Check antenna/cable connections. It is strongly recommended to connect the antenna using a 75-ohm coaxial cable to get optimum picture quality. A 300-ohm twin lead cable can be easily affected by radio noise and the like, resulting in signal deterioration. If you use a 300-ohm twin lead cable, keep it away as far as possible from the LCD projection TV. Do not use an indoor antenna because it is especially susceptible to radio noise (see page 25). Good picture, no sound ❏ Press MUTING so that "MUTING" disappears from the screen (see page 43). ❏ Make sure Speaker is set to ON in the Audio menu (see page 61). ❏ Check the MTS setting in the Audio menu (see "MTS" on page 61). Cannot receive digital channels ❏ (when a DTV receiver is connected) ❏ Check the connections between the DTV receiver and the LCD projection TV (see page 38). Check your local listings to find out if you can receive digital broadcasts in your area. Cannot receive upper channels ❏ Change Cable to OFF (see page 62). (UHF) when ❏ Use Auto Program in the Channel menu to add receivable channels that are not using an antenna presently in TV memory (see page 63). No color ❏ Adjust the Color settings in the Video menu (see page 58). Only snow and noise appear on the screen ❏ Check the Cable setting in the Channel menu (see "Cable" on page 62). ❏ Check the antenna/cable connections. ❏ Make sure the channel is broadcasting programs. ❏ Press ANT to change the input mode (see page 46). 82