Sony KLV-S15G10 Operating Instructions - Page 55

Other Information Problem Cannot change channels with the remote control. Lost password. Possible Remedies ❑ If you are using another device to change channels, be sure you have not inadvertently switched your TV from channel 3 or 4 setting. Use the Channel Fix option to "fix" the channel based on the type of hookup (page 45). ❑ If you are using another device to control channels, be sure the FUNCTION button for that device has been pressed. For example, if you are using your cable box to control channels, be sure to press SAT/CABLE (page 32). ❑ Select the Parent menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to enter a new password (page 47). Contacting Sony If, after reading these operating instructions, you have additional questions related to the use of your Sony TV, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only) or 1-877-899-SONY (7669) (Canadian residents only). Before calling Sony customer support, please write down the model and serial numbers of your TV. You'll find this information on the front cover of this manual. Other Information 55