Sony MRW68E-D1 Operating Instructions - Page 2

Solution

,

Your computer and the reader/

writer may not be properly

connected. Disconnect the reader/

writer from the computer and

reconnect it.

,

Your computer and the reader/

writer may not be properly

connected. See “Connecting the

Reader/Writer to a Computer” and

make sure the connection is correct.

,

A USB device other than the reader/

writer is connected to the USB port

on the computer.

,

No memory card is inserted. Insert a

memory card properly.

,

The memory card is not fully

inserted. Insert the card completely.

,

The memory card is not inserted

straight. Remove the card and insert

it again.

,

The speed may vary depending on

the environment or the memory

card being used. This is not a

malfunction.

Notes

•

It may take a while for the removable disk icon to appear.

•

If the removable disk icon does not appear, follow the steps

under “Disconnecting the Reader/Writer From the

Computer” in the Operating Instructions (this manual) to

disconnect the reader/writer, and then wait at least 5 seconds

before reconnecting it.

If the [Safely Remove Hardware] icon mentioned in step 1 of

“Disconnecting the Reader/Writer From the Computer” is not

displayed, skip the rest of the procedure and immediately

disconnect the reader/writer.

For Macintosh

1

Connect the reader/writer, with a memory card

inserted, to your computer

The removable disk icon appears on the desktop.

When a volume label is assigned to the memory card, the

volume label will be displayed together with the removable

disk icon.

2

Use the removable disk icon to read or write data

on the memory card.

Removing a Memory Card

Notes

•

Do not remove a memory card while the access indicator is

blinking. Doing so may cause damage to the data stored on

the memory card.

•

Be sure to follow the steps described below.

Sony accepts no responsibility for any damage or loss that

results from removing a memory card without following the

procedure described below.

For Windows

1

Make sure the access indicator is not blinking.

2

Open [My Computer].

3

Right-click the removable disk icon, and select

[Eject].

4

Pull the memory card straight out.

For Macintosh

1

Close the files saved on the memory card, and exit

any currently running applications.

2


3

Drag the removable disk icon to the [Trash].

Alternatively, select the removable disk icon, access the

[File] menu on the menu bar, and select [Eject “Untitled”]

*

.

*

Depending on the memory card, a different label than “Untitled”

may be shown.

4

Pull the memory card straight out.

Reading the Access Indicator

The access indicator changes according to the status of the

reader/writer, as follows:

Reader/writer status

Access indicator

Memory Card inserted

Lights up

Reading/writing data

Blinks

*

*

Depending on your operating environment and the memory card you

are using, the access indicator may blink so quickly it appears to be lit.

Be careful not to misread the access indicator.

Note

If data cannot be read from or written to the memory card while

the access indicator is lit, make sure the card is fully inserted

into the slot.

Disconnecting the Reader/Writer

From the Computer

Notes

•

Do not disconnect the reader/writer from the computer while

the access indicator is blinking. Doing so may cause damage

to the data stored on the memory card.

•

Be sure to follow the steps described below.

Sony accepts no responsibility for any damage or loss that

results from disconnecting the reader/writer without

following the procedure described below.

For Windows

The following explanation is illustrated with screens from

Windows XP, and assumes that drive name E: is assigned to the

slot of the reader/writer.

The screens may differ for other Windows versions.

1

Click [Safely Remove Hardware] on the task tray,

located at the lower right corner of the screen.

2

Click [Safely remove USB Mass Storage Device -

Drives (E:)].

3

Make sure the message “The 'USB Mass Storage

Device' device can now be safely removed from

the system.” appears, and then disconnect the

reader/writer.

Note

The above steps are not required when removing a memory card

from the reader/writer.

When you remove a memory card, follow the steps under

“Removing a Memory Card”.

For Macintosh

1

Close the files saved on the memory card, and exit

any currently running applications.

2


3

Drag the removable disk icon to the [Trash].

Alternatively, select the removable disk icon, access the

[File] menu on the menu bar, and select [Eject “Untitled”]*.

*

Depending on the memory card, a different label than “Untitled”

may be shown.

If no memory card is inserted into the reader/writer, skip

this step.

4

Disconnect the reader/writer from the computer.

Click this icon.

Task tray

The 'USB Mass Storage Device'

device can now be safely

removed from the system.

Troubleshooting

Before consulting your Sony representative, verify the following.

If the problem still persists, consult your local Sony dealer.

Problem

The computer does not

detect the reader/writer.

The removable disk icon

does not appear.

The memory card cannot be

accessed with Windows

Explorer or My Computer.

The computer does not

recognize the memory card

The read/write speed is

slow.

Technical Support

Local technical support service is only available in the

following sales regions.

s

For customers in the USA (Sony Electronics Inc.)

Monday to Saturday,

8:00 a.m. - 8:00 p.m. CT

•

Toll free: 1-800-588-3847

•

Free telephone support is offered for 90 days after your first

call.

USA technical support only: Web- based technical support

is free and available 24 hours a day, 7 days a week.

•

Web site:

http://sony.storagesupport.com/

Warranty Card

•

A warranty card should be provided with this product at the

place of purchase.

•

Please read the warranty card, fill in the specified information,

and retain it for future reference.

•

The warranty period is one year from the date of purchase.

Caution

The warranty and technical support service are valid only in the

countries or sales regions specified on the warranty card.

Notes for Windows

•

On some computers, a message may appear asking you to

insert the operating system disc. When this happens, follow

the computer’s instructions.

•

On some computers, the “HI-SPEED USB Device plugged into

non-HI-SPEED USB Hub” message may appear, indicating

that a hi-speed USB device has been connected to a USB port

which does not support hi-speed USB. If your computer has

multiple USB ports, try connecting to a different port.

Otherwise, close the message and continue using the reader/

writer with the current port.

•

Follow the steps below to turn off the write cache

setting for removable disk drives. Leaving this

setting on may cause the reader/writer to

malfunction.

–

On Windows 7:

Open the following items in the following order: [Start] button

– [Control Panel] - [System and Security] - [Device Manager]

(Click on the Device Manager link located under the System

heading) – [Disk drives] – [Sony Card_R/W - USB Device].

On the [Policies] tab in the properties dialogbox that appears,

make sure that [Quick removal (default)] is selected.

–

On Windows Vista:


– [Control Panel] – [System and Maintenance] – [Device

Manager] button (When clicking on [Device Manager] button,

the User Account Control window will appear, click on

[Continued]) – [Disk drives] – [Sony Card_R/W USB Device].

On the [Policies] tab in the properties dialog box that appears,

make sure that [Optimize for quick removal] is selected.

–

On Windows XP:


– [Control Panel] – [Performance and Maintenance] – [System]

– [Hardware] tab – [Device Manager] button – [Disk drives] –

[Sony Card_R/W USB Device]. On the [Policies] tab in the

properties dialog box that appears, make sure that [Optimize

for quick removal] is selected.

–

On Windows 2000:


– [Settings] – [Control Panel] – [System] – [Hardware] tab –

[Device Manager] button – [Disk drives] – [Sony Card_R/W

USB Device]. On the [Disk Properties] tab in the properties

dialog box that appears, make sure the [Write Cache enabled]

check box is not selected.

Reading and Writing Data on a Memory Card

For Windows

The following explanation is illustrated with screens from

Windows XP.

The screens may differ for other Windows versions.

1

Open [My Computer].

2

Make sure the removable disk icons appear in [My

Computer].

Drive letter for the removable disk icon is assigned in

alphabetical order to the memory card slot.

For example, if the computer has an A:, C: and D: drive

before connecting the reader/writer, the drive letters will be

assigned as E: when the reader/writer is connected:

3

Use the removable disk icon to read or write data

on the memory card.

If the following message appears, the memory card has not

been recognized correctly, remove the card and insert it

again.

Click here.

Sony MRW68E-D1 Operating Instructions - Page 2

Disconnecting the Reader/Writer, From the Computer, Troubleshooting, Technical Support - operating instruction

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