Sony NW-E003F Operation Guide - Page 66

Format Error, Memory Error, Or No Database Appears, If Cannot Play, Drm Error, Expired - format error problem

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Table of Contents Menu 66 Troubleshooting...Messages To delete abnormal data from the built-in flash memory If "CANNOT PLAY," "DRM ERROR," "EXPIRED," "FILE ERROR," "FORMAT ERROR," "MEMORY ERROR," or "NO DATABASE" appears, there is a problem with all or part of the data stored in the built-in flash memory. Please follow the procedure below to erase data you cannot play. 1 Connect the player to the computer, and start SonicStage. 2 If you have already specified the data with problems, erase the data using SonicStage. 3 If the problem persists, transfer all data without problems back to the computer using SonicStage while the player is connected to the computer. 4 Disconnect the player from the computer and then format the built- in flash memory using the "Format" menu ( page 37). Index

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Troubleshooting...
Messages
To delete abnormal data from the built-in flash memory
If “CANNOT PLAY,” “DRM ERROR,” “EXPIRED,” “FILE ERROR,”
“FORMAT ERROR,” “MEMORY ERROR,” or “NO DATABASE” appears,
there is a problem with all or part of the data stored in the built-in flash
memory.
Please follow the procedure below to erase data you cannot play.
1
Connect the player to the co´puter, and start SonicStage.
2
If you have already specified the data with proble´s, erase the
data using SonicStage.
3
If the proble´ persists, transfer all data without proble´s back to
the co´puter using SonicStage while the player is connected to
the co´puter.
4
Disconnect the player fro´ the co´puter and then for´at the built-
in flash ´e´ory using the “For´at” ´enu (
page 37).