Sony NW-MS9 Operating Instructions - Page 25

Troubleshooting If you experience any of the following difficulties while using Network Walkman, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. For trouble concerning operations while connecting with your computer, please refer to the supplied software's online help "Troubleshooting" contents, too. To reset the player If Network Walkman does not operate normally or if there is no sound, even after checking the troubleshooting guide below, remove the battery, then re-insert it. What happened ? On playback Symptom There is no sound. The volume does not increase. Sound is distorted. There is no sound from the right channel of the headphones. Playback has stopped suddenly. Cannot playback audio data with date limits. Cause/Remedy c Adjust the volume (page 11). c Connect the headphones securely to the headphones jack. c Cancel the AVLS function (page 14). c Record with a higher bps value (page 32). c Make sure that the headphones plug is connected securely. c The battery is exhausted. You need to change it (page 8). c Release and reinsert the "Memory Stick" a few times to clean the terminals. c You must set the date in the menu (page 18). c The date has expired. On the display window Symptom The backlight is off. "s" appears instead of the album title. Cause/Remedy c Set the LIGHT setting to ON (turns on during operation) in the menu (page 18). c Use the OpenMG Jukebox to rename the title with characters which can be displayed on the player. Other Information continued 25