Sony NWZ-W274SBLK Help Guide (Printable PDF) - Page 75

Connection to a computer, The computer does not recognize your Walkman.

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WALKMAN Help guide Search Print Getting Started Transferring Content Music Settings Troubleshooting Important Information Specifications Contents list Top page > Troubleshooting > List of symptoms and possible causes > Connection to a computer Connection to a computer The computer does not recognize your Walkman. Your Walkman is not attached to the USB cradle (supplied) properly. Attach your Walkman to the USB cradle properly and firmly. Charging will start (the OPR lamp lights up in red) even if the connection was not made properly, but there is a possibility that the computer has not recognized the Walkman. In such a case, remove the Walkman from the USB cradle and then attach to the USB cradle again. If the terminals are not clean, wet a soft brush such as toothbrush with water and clean the terminals. Remove your Walkman from the USB cradle and repeat attaching and removing it to/from the USB cradle for several times. The remaining battery power is low or insufficient. Recharge the battery. When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it may take a few minutes to be recognized by the computer, even if charging has already started (the OPR lamp lights up in red). Check that the computer recognizes the Walkman after you have connected it to the computer for about 5 minutes. Data cannot be transferred to your Walkman from your computer. If you transfer files by drag-and-drop on a computer that does not have Windows Media Player 11 or later installed, only a limited amount of files may be transferable by drag-and-drop. Install Windows Media Player 11 or later from the Windows Media Player download site, then transfer files by drag-and-drop again. Before installing Windows Media Player 11 or later on your computer, make sure to check whether your software or service corresponds to Windows Media Player 11 or later. For details on usage, or support on Windows Media Player, visit the following web site: http://support.microsoft.com/ Your Walkman is not attached to the USB cradle (supplied) properly. Remove the USB cradle, and then reattach it. There is not enough free space in the built-in flash memory. Transfer any unnecessary data back to the computer to increase free space. For details on the maximum recordable number of files, see [Details]. 75

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WALKMAN Help guide
Print
Search
Getting Started
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Top page > Troubleshooting > List of symptoms and possible
causes > Connection to a computer
Connection to a computer
The computer does not recognize your Walkman.
Your Walkman is not attached to the USB cradle (supplied) properly.
Attach your Walkman to the USB cradle properly and firmly. Charging
will start (the OPR lamp lights up in red) even if the connection was not
made properly, but there is a possibility that the computer has not
recognized the Walkman. In such a case, remove the Walkman from the
USB cradle and then attach to the USB cradle again.
If the terminals are not clean, wet a soft brush such as toothbrush with
water and clean the terminals.
Remove your Walkman from the USB cradle and repeat attaching and
removing it to/from the USB cradle for several times.
The remaining battery power is low or insufficient.
Recharge the battery. When you use your Walkman for the first time, or
if you have not used the Walkman for a long time, it may take a few
minutes to be recognized by the computer, even if charging has already
started (the OPR lamp lights up in red). Check that the computer
recognizes the Walkman after you have connected it to the computer for
about 5 minutes.
Data cannot be transferred to your Walkman from your
computer.
If you transfer files by drag-and-drop on a computer that does not have
Windows Media Player 11 or later installed, only a limited amount of files
may be transferable by drag-and-drop.
Install Windows Media Player 11 or later from the Windows Media Player
download site, then transfer files by drag-and-drop again. Before
installing Windows Media Player 11 or later on your computer, make
sure to check whether your software or service corresponds to Windows
Media Player 11 or later. For details on usage, or support on Windows
Media Player, visit the following web site:
Your Walkman is not attached to the USB cradle (supplied) properly.
Remove the USB cradle, and then reattach it.
There is not enough free space in the built-in flash memory.
Transfer any unnecessary data back to the computer to increase free
space.
For details on the maximum recordable number of files, see
[Details]
.
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