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Sony PCG-R505GL User Guide - Page 165

Troubleshooting the Printer

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Troubleshooting the Printer Troubleshooting the Printer Why can't I print a document? ❑ Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer. See "Connecting a printer" for more information. ❑ Make sure the printer is compatible with the Microsoft® Windows® operating system installed on your computer. ❑ You may need to install the printer driver software before you use the printer. See the instructions that came with your printer for information about installing these drivers. ❑ If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), reset the printer connection. 1 Click Start, and click Control Panel. 2 Click Printers and Other Hardware, and click Printers and Faxes. 3 Right-click the printer icon that is not functioning, and select Properties to open the Properties window. 4 Click OK. ❑ Change the default printer port setting, although this setting is generally correct for most printers. 1 Click Start, and click Control Panel. 2 Click Performance and Maintenance, and click System. The System Properties dialog box appears. 3 Select the Hardware tab, and click Device Manager. The Device Manager window appears. 4 Double-click Ports (COM&LPT), and double-click ECP Printer Port (LPT1). 5 Select the Port Settings tab, and select a different LPT Port Number. ❑ You may need to set or reset your computer's printer settings. 1 Click Start, and point to All Programs, Sony Notebook Setup, and click Sony Notebook Setup again. 2 Click the Printer tab. 165

Section	Page
Welcome	7
Powering Your Computer	9
Using AC Power	10
Connecting the AC adapter	10
Turning on the computer	11
Using the Battery	13
Inserting a battery	13
Removing a battery	14
Displaying battery information	15
Charging a battery	18
Notes on batteries	19
Frequently asked questions	20
Conserving Battery Power	21
Using power saving modes	21
Using PowerPanel	22
Frequently asked questions	26
Internet and Network Connections	27
Internet Connections	28
Setting up a dial-up Internet connection	28
Setting up an Ethernet Internet connection	30
Customizing your Internet connection	32
Frequently asked questions	33
Network Connections	34
Using Ethernet and dial-up connections	34
Using wireless LAN connections	37
Checking your network connection status	42
Frequently asked questions	43
Connecting Another VAIO Computer	46
Connecting VAIO computers	46
Disconnecting VAIO computers	48
Frequently asked questions	49
CDs, DVDs, and Optical Drives	51
Inserting and Ejecting CDs or DVDs	52
Copying and Playing CDs	54
Playing CDs	54
Copying files to a CD-RW or CD-R	55
Playing DVDs	57
Watching DVDs on your computer	57
Frequently asked questions	58
Printer Connections	61
Printing With Your Computer	62
Connecting a printer	62
Disconnecting a printer	64
Frequently asked questions	64
Computer Features	67
Using the Keyboard	68
Key locations and descriptions	68
Combinations and functions with the Windows key	70
Indicators	71
Combinations and functions with the Fn key	72
Using the Touch Pad	75
Describing the touch pad	75
Customizing the touch pad	76
Frequently asked questions	77
Using the Jog Dial Control	79
Locating the Jog Dial Control	79
Using the Jog Dial Navigator icon	80
Using the Jog Dial Bar	80
Using Jog Dial Launcher	81
Using Application and Scroll modes	82
Changing Jog Dial Navigator settings	84
Using Memory Stick Media	86
Selecting Memory Stick media	86
Inserting Memory Stick media	87
Viewing the contents	87
Write-protecting Memory Stick media	88
Formatting Memory Stick media	88
Removing Memory Stick media	89
Frequently asked questions	90
Changing the Window Design of Sony Programs	92
Connecting Mice and Keyboards	93
Using External Mice and Keyboards	94
Connecting a mouse or keyboard	94
Disconnecting a mouse or keyboard	96
Frequently asked questions	96
Floppy Disk Drives and PC Cards	97
Using Floppy Disk Drives	98
Inserting and removing floppy disks	98
Frequently asked questions	99
Using PC Cards	101
Inserting PC Cards	101
Removing PC Cards	102
Frequently asked questions	103
Docking Stations	105
Connecting the Docking Station	106
Locating features and ports	106
Connecting the docking station	108
Disconnecting the docking station	109
Frequently asked questions	112
Audio and Video Connections	115
Using i.LINK Digital-Video Recorders	116
Connecting an i.LINK digital video recorder	116
Disconnecting the i.LINK digital video recorder	117
Using a digital video camera recorder	118
Notes on connecting an i.LINK device	118
Frequently asked questions	119
Using Computer Monitors and Projectors	120
Connecting a computer monitor	120
Connecting a projector	122
Selecting a Display Mode	123
Disconnecting a computer monitor or projector	124
Using Speakers	125
Connecting speakers	125
Disconnecting external speakers	126
Adjusting the volume	126
Enabling the audio feature	127
Frequently asked questions	128
Using Microphones	130
Connecting a microphone	130
Disconnecting a microphone	130
Using a microphone or other device to record	131
Frequently asked questions	132
Preinstalled Programs	133
Software Programs On Your Computer	134
Program overview	134
Frequently asked questions	138
DVgate Application Notes	140
Recording images to a digital video device	140
Adjusting image resolution	140
Saving to your hard disk drive	140
Program Support Information	142
Sony Service Center	143
Memory Upgrades	145
Upgrading Your Computer’s Memory	146
Precautions and procedures	146
Typical expansion memory configuration	147
Removing and installing memory modules	147
Confirming added memory capacity	150
Using the Recovery CDs	153
Application and System Recovery CDs	154
Using Your Recovery CDs	154
Using the Application Recovery CD(s)	154
Using the System Recovery CD(s)	156
Troubleshooting and Support	159
Troubleshooting Your Computer	160
Troubleshooting Batteries	164
Troubleshooting the Printer	165
Troubleshooting the Mouse and Touch pad	167
Troubleshooting the Modem	170
Troubleshooting Networks	171
Troubleshooting DVDs and CDs	174
Troubleshooting PC Cards	177
Troubleshooting Audio-Video Connections	178
Troubleshooting the Computer Screen (LCD)	181
Troubleshooting Memory Stick Media	182
Troubleshooting Programs	184
Troubleshooting the Docking Station	186

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Troubleshooting the Printer

165

Troubleshooting the Printer

Why can

’

t I print a document?

❑

Make sure the printer is on, and the printer cable is securely connected to the

ports on your printer and computer. See

“

Connecting a printer

”

for more

information.

❑

Make sure the printer is compatible with the Microsoft

Windows

operating system installed on your computer.

❑

You may need to install the printer driver software before you use the printer.

See the instructions that came with your printer for information about

installing these drivers.

❑

If the printer is not functioning after the computer resumes from a power

saving mode (Standby or Hibernate), reset the printer connection.

Click

Start

, and click

Control Panel

Click

Printers and Other Hardware

, and click

Printers and Faxes

Right-click the printer icon that is not functioning, and select

Properties

to open the

Properties

window.

Click

❑

Change the default printer port setting, although this setting is generally

correct for most printers.

Click

Start

, and click

Control Panel

Click

Performance and Maintenance

, and click

System

. The

System

Properties

dialog box appears.

Select the

Hardware

tab, and click

Device Manager

. The

Device

Manager

window appears.

Double-click

Ports (COM&LPT)

, and double-click

ECP Printer Port

(LPT1)

Select the

Port Settings

tab, and select a different

LPT Port Number

❑

You may need to set or reset your computer

’

s printer settings.

Click

Start

, and point to

All Programs

Sony Notebook Setup

, and

click

Sony Notebook Setup

again.

Click the

Printer

tab.