Sony PCGA-DDRW2 Operating Instructions 1 - Page 49

You cannot add data to DVD+R, DVD+RW, DVD-R, or, The DVD+R, or DVD-RW disc

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Symptom Cannot write to a DVD disc Music tracks on DVD discs you create will not play. Frame drop occurs when playing a DVD that you have created. Cannot start Click to DVD. Unable to install Click to DVD. Cannot capture video from a digital video camera. Cause/Remedy c The DVD+R, DVD+RW, DVD-R, or DVD-RW disc you are using may already contain data. You cannot add data to such discs. c You should have at least 256 MB of RAM in your computer when using Click to DVD software to write data. For details on expanding memory, refer to the manuals provided with your computer. c You cannot add data to DVD+R, DVD+RW, DVD-R, or DVD-RW discs that already have data on them. c If you create a DVD that contains only a small amount of video/picture data, the music tracks specified when you created the DVD may not play normally. c Frame drop can occur if there is too much workload on your computer. To solve the problem, do the following: • Disconnect all external devices except your Digital Video Camera Recorder. • Close all applications except Click to DVD or Drag'n Drop CD+DVD software. • Optimize (defragment) all available hard disk drives. For details, refer to Click to DVD software online help. c An old version of PxEngine (the burning engine) is being used. Please install Drag'n Drop CD+DVD in order to install an updated version of the engine. Windows Media Format 9 SDK Runtime and DirectX 9.0b may not have been installed properly. Check "Installing the software"(page 28) again. c PxEngine (the burning engine) is missing. Install Drag'n Drop CD+DVD software before installing Click to DVD software. c Windows Media Format 9 SDK Runtime and DirectX 9.0b may not have been installed properly. Check "Installing the software"(page 28) again. c Depending on the camera model, there are cases when video cannot be captured from the Digital Video Camera. In these cases, install Windows XP Service Pack 1 and Windows Media Player 9. You can install both Windows XP Service Pack 1 and Windows Media Player 9 from Windows Update. 49 GB

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49
GB
Symptom
Cause/Remedy
Cannot write to a
DVD disc
Music tracks on DVD
discs you create will
not play.
Frame drop occurs
when playing a DVD
that you have created.
Cannot start Click to
DVD.
Unable to install Click
to DVD.
Cannot capture video
from a digital video
camera.
c
The DVD+R, DVD+RW, DVD-R, or DVD-RW disc you
are using may already contain data. You cannot add data to
such discs.
c
You should have at least 256 MB of RAM in your
computer when using Click to DVD software to write data.
For details on expanding memory, refer to the manuals
provided with your computer.
c
You cannot add data to DVD+R, DVD+RW, DVD-R, or
DVD-RW discs that already have data on them.
c
If you create a DVD that contains only a small amount of
video/picture data, the music tracks specified when you
created the DVD may not play normally.
c
Frame drop can occur if there is too much workload on
your computer. To solve the problem, do the following:
•
Disconnect all external devices except your Digital
Video Camera Recorder.
•
Close all applications except Click to DVD or Drag’n
Drop CD+DVD software.
•
Optimize (defragment) all available hard disk drives.
For details, refer to Click to DVD software online help.
c
An old version of PxEngine (the burning engine) is being
used. Please install Drag’n Drop CD+DVD in order to
install an updated version of the engine.
Windows Media Format 9 SDK Runtime and DirectX 9.0b
may not have been installed properly. Check “Installing the
software”(page 28) again.
c
PxEngine (the burning engine) is missing. Install Drag’n
Drop CD+DVD software before installing Click to DVD
software.
c
Windows Media Format 9 SDK Runtime and DirectX 9.0b
may not have been installed properly. Check “Installing the
software”(page 28) again.
c
Depending on the camera model, there are cases when
video cannot be captured from the Digital Video Camera.
In these cases, install Windows XP Service Pack 1 and
Windows Media Player 9. You can install both Windows
XP Service Pack 1 and Windows Media Player 9 from
Windows Update.