Sony PCV-E203 User Guide - Page 72

64 VAIO Micro Tower User Guide My modem connection is slow The computer's modem is a 33.6 kbps modem/14.4 kbps FAX modem with K56flexTm technology. Many factors influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines or your Internet Service Provider, check the following: • Have your phone company check that your phone line is free from any line noise. • If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems. If you are having a problem connecting with your Internet Service Provider, check that the ISP is not experiencing technical problems. • If you have a second phone line available, try connecting the modem to this line. My modem doesn't work • Check that the phone line is plugged into the LINE jack. See "Connecting the Phone Line and Phone" on page 20 for details. • Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone. • Check that the phone number the program is dialing is correct. • Check that the software you are using is compatible with the Sony computer modem. (All preinstalled programs are compatible.) Call the software publisher or Sony Online Support. My microphone doesn't work • Check that the microphone is plugged into the MIC connector. See "Connecting the Sony Multimedia Computer Display" on page 16 or "Connecting a Display, Speakers, and a Microphone" on page 17 for details.